DPS - Museum Ops Support, Specialist (Audiovisual and Media)

Delta Air Lines; Atlanta (GA); On-site; USD 42,000 - 70,000; Part time

Benefits offered by this job

Space Available

Personal travel for dependents

Job summary

Delta Flight Museum, a 501(c)(3) nonprofit organization in Atlanta, seeks a Specialist for Audiovisual, Media, and exhibit technology. You will maintain and support AV, display, and exhibit systems, ensuring smooth operations for daily use and special events.

Responsibilities include testing, troubleshooting, and preparing equipment for events, coordinating with staff and outside providers, and providing coverage during evenings, weekends, and holidays.

Qualifications

• Requires safety and security awareness for self and others.
• Must have at least 18 years of age and authorization to work in the United States.
• Minimum 3+ years supporting audiovisual, media, exhibit tech, or related systems.
• Experience troubleshooting AV, display, audio, media playback, and control systems.
• Experience supporting events, public venues, museums, or similar environments.

Responsibilities

• Maintain and support the museum's audiovisual, media, exhibit, and event technology systems.
• Perform routine testing, troubleshooting, repairs, and preventive maintenance.
• Ensure exhibit tech and AV systems are operational and guest-ready.
• Provide tech support for museum events, rentals, and public programs.
• Prepare, operate, and reset AV equipment for events and daily operations.
• Coordinate tech requirements with staff, clients, vendors, and external AV providers.
• Troubleshoot projection, audio, media playback, display, control, and networking systems.
• Maintain equipment inventories, maintenance records, and technical docs.
• Escalate complex issues and assist with solutions.
• Support system upgrades, exhibit installations, and tech improvement projects.
• Provide evening, weekend, and holiday coverage as required.

Skills

Safety mindset

Diversity & inclusion

Professionalism

Organizational skills

Communication skills

Problem solving

Independent & collaborative work

Education

High school diploma, GED, or equivalent

Tools

Projection systems

Large format displays

Media playback

Digital signage systems

Audio DSP

AV control systems

AV over IP

Networking fundamentals

Rack systems

Job description

How You'll Keep Climbing (Overview & Key Responsibilities)

The Specialist, Audiovisual & Media is responsible for maintaining and supporting the Delta Flight Museum's audiovisual, media, and exhibit technology systems. This role provides technical support for daily museum operations, facility rentals, and special events by troubleshooting issues, performing preventive maintenance, and ensuring systems are operational and event ready.

Key Responsibilities

• Maintain and support the Museum's audiovisual, media, exhibit, and event technology systems.
• Perform routine testing, troubleshooting, repairs, and preventive maintenance.
• Ensure exhibit technology, digital displays, and AV systems are operational and guest ready.
• Provide technical support for Museum events, rentals, and public programs.
• Prepare, operate, and reset AV and media equipment for events and daily operations.
• Assess event technology needs and coordinate requirements with staff, clients, vendors, and external AV providers.
• Troubleshoot issues involving projection, audio, media playback, display, control, and networking systems.
• Maintain equipment inventories, maintenance records, and technical documentation.
• Escalate complex technical issues and assist with implementing solutions.
• Support system upgrades, exhibit installations, and technology improvement projects.
• Provide evening, weekend, and holiday coverage based on Museum and event schedules.

Schedule

• Available weekends, holidays and evenings
• Schedule is based on event needs
• 32 hours per week

The Delta Flight Museum is a 501(c)(3) nonprofit organization.

What You Need To Succeed (Minimum Qualifications)

• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces a diverse set of people, thinking and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• 3+ years of experience supporting audiovisual, media, exhibit technology, or related technical systems.
• Experience troubleshooting audiovisual, display, audio, media playback, and control systems.
• Experience supporting events, public venues, museums, visitor attractions, educational institutions, or similar environments.
• Ability to consistently maintain professionalism
• Strong organizational, communication, and problem solving skills.
• Ability to proactively identify issues (or potential issues) and present reasonable solutions in a timely manner
• Ability to work independently and collaboratively in a small team environment
• Knowledge working with the following
• Projection systems and large format displays
• Media playback and digital signage systems
• Audio DSP and distributed audio systems
• AV control systems
• AV over IP distribution
• Networking fundamentals supporting AV systems
• Structural rack systems and signal flow troubleshooting

What Will Give You a Competitive Edge (Preferred Qualifications)

N/A

Benefits And Perks To Help You Keep Climbing

• Space Available Personal Travel to include eligible dependents.
• Medical, Dental and Vision Plans available.
• Profit Sharing.
• 401(k) match (following one year of service).