Downtown Hotel Security Officer 78701

United Protective Services; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services is seeking a Downtown Hotel Security Officer in Austin, TX. The role involves maintaining a welcoming security presence, patrolling, and assisting guests and staff while upholding safety and service standards.

The officer will monitor entrances, respond to incidents, and enforce hotel policies, reporting to the appropriate supervisor. A professional appearance and strong communication skills are essential for this position.

Qualifications

• Professional appearance required.
• Strong communication and customer-service skills preferred.
• Reliable attendance and sound judgment.
• Ability to stay alert and attentive during shift.

Responsibilities

• Maintain a visible and professional presence in the hotel lobby and common areas.
• Greet and assist guests, visitors, and hotel staff in a courteous manner.
• Monitor entrances, exits, and access points.
• Conduct routine patrols of the property and identify security or safety concerns.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor surveillance systems and report suspicious activity.
• Enforce hotel security policies and procedures.
• Complete accurate incident reports and daily activity logs.
• Assist hotel management and emergency personnel when necessary.

Skills

Professional appearance

Communication skills

Customer service

Reliability

Alertness

Job description

Downtown Hotel Security Officer 78701(AUS)

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

The Hotel Concierge Security Officer provides a professional, welcoming security presence while assisting hotel guests, staff, and visitors. The officer is responsible for maintaining a safe and secure environment while delivering excellent customer service.

Key Duties:

• Maintain a visible and professional presence in the hotel lobby and common areas.
• Greet and assist guests, visitors, and hotel staff in a courteous manner.
• Monitor entrances, exits, and access points.
• Conduct routine patrols of the property and identify security or safety concerns.
• Respond promptly to incidents, emergencies, and guest concerns.
• Monitor surveillance systems and report suspicious activity.
• Enforce hotel security policies and procedures.
• Complete accurate incident reports and daily activity logs.
• Assist hotel management and emergency personnel when necessary.
• Maintain professional communication and appearance at all times.

Schedule: Saturday through Wednesday 6:30am to 2:30 pm

Qualifications: Professional appearance, strong communication and customer-service skills, reliable attendance, sound judgment, and the ability to remain alert and attentive throughout the shift.

Additional Information / Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance

This job reports to the Nikkitta Fortney