Downtown Chandler Pub Server/Bartender

SanTan Brewing + Distilling; Chandler (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Daily tips

Discounts on food and beverages

Paid training

Advancement opportunities

Cross-training to other locations

Paid Sick Time

Medical, vision and dental benefits

401k matching

Job summary

SanTan Brewing Company in Chandler, AZ is seeking a friendly Server/Bartender to join our fast-paced team. You’ll report to the General Manager and Operations Manager, work a variety of shifts from day to late evening, including weekends, and help deliver exceptional guest experiences in our brewery and restaurant.

Ideal candidates bring strong customer service and teamwork, a can-do attitude, and a passion for craft beer.

Qualifications

• Strong customer-service mindset and hospitality orientation.
• Experience in server/bartender roles preferred, especially in family-style venues.
• Able to work flexible shifts including weekends and holidays.
• Passion for craft beer and guest experience is a plus.

Responsibilities

• Uphold company values and promote a safe, positive work environment.
• Act as an extension of management to ensure guest satisfaction as a priority.
• Work weekends and holidays.
• Maintain high floor awareness and assist coworkers as needed.
• Follow safety and standard operating procedures.
• Request real time help from supervisors when needed.
• Communicate respectfully with team members.
• Adhere to a safety-first mindset and safety policies.

Skills

Customer service

Hospitality

Team player

Weekend availability

Craft beer knowledge

Cleanliness

Communication skills

Job description

Description

SanTan Brewing Company is looking for a Server/Bartender to join our team in Chandler, AZ.

Located in the Phoenix metro’s East Valley, SanTan was founded in 2007 in downtown Chandler, where we continue to operate a 15-bbl brewery & restaurant in our original location. In 2013, we added a production facility with a 50-bbl brewhouse, where we package beer in both cans and draft. SanTan branched out into distilled spirits in 2017 and is now Arizona’s largest distillery in addition to our brewery.

The Server/Bartender will report to the General Manager and Operations Manager, joining a team of 100+ production and restaurant staff. The typical hours of operation in this role are between 9a – 1a, on a staggered basis, but are occasionally expected to work outside of these hours as necessary. This position requires a strong aptitude to learn and skills in cleanliness, organization, customer service, and team dynamics.

This position does comply with the Arizona Minimum Wage Tip Credit in accordance with AZ Statute 23-363(C): Industrial Commission of Arizona and tips daily with hourly wage payouts bi-weekly.

We are looking for leaders who have a passion for customer service, hospitality and thrive in a fast-paced environment.

• Competitive wages
• Daily cash tips
• Discounts on food, beverages, merchandise and SanTan Garden's sponsored concerts
• Paid training and opportunity for advancement
• Cross-training to other locations, special events, and catering
• Paid Sick Time
• Medical, vision and dental benefits available for employees working 30hrs/week
• 401k matching after 1 year

Strong candidates will:

• Have a great attitude
• Have an outgoing personality and desire to be a phenomenal teammate
• Be hard working & productive
• Be passionate about customer service & craft beer
• Be flexible with open weekend availability
• Will love to learn and have fun while creating a safe and positive work environment for guests and employees alike
• Have excelled as a server at a neighborhood family style restaurant/ bar for at least 1 year (not night clubs or resorts)

Primary responsibilities:

• Uphold company values, abide by company policies, procedures and promote a safe, positive work environment at all times
• Act as an extension of the management team ensuring guest satisfaction as a priority.
• Work weekends and holidays
• Maintain a high level of floor awareness during shift so that you may be able find all areas that require extra support to coworkers.
• Follow all required safety and standard operating procedures
• Request real time help from supervisors or other managers when needed
• Communicate and treat fellow co-workers and other members of the SanTan team with respect
• Adhere to a “Safety Always” mindset and comply with safety policies & programs
• Approach every task with quality in mind, paying attention to detail & accuracy

Requirements

All employees are expected to be able to:

• Maintain a strong focus on quality, safety and efficiency, constantly evaluating work practices in the spirit of “always improving.”
• Communicate effectively and openly with team members
• Work in kitchen/restaurant environments which may be loud, hot, humid, or have wet/slippery floors
• Multi-task and follow standard operating procedures
• Bend, crawl, twist, turn, lift, kneel, climb ladders and stairs
• Stand for prolonged periods
• Work indoors, outdoors, and in food trucks when necessary
• Safely work in and around confined spaces
• Regularly lift/carry heavy objects (55 lbs.) repeatedly and safely above waist-level
• Occasionally move heavy objects with equipment (165 lbs.)