Doula

Brightpoint; Champaign (IL); Remote; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

3+ weeks paid time off in first year

11 paid holidays

401(k) with match

Job summary

Brightpoint seeks a dedicated Family Support Worker to provide in-home and community-based support for pregnant families in Champaign and surrounding counties. You will build trust, deliver birth prep education, and guide families to strengthen parent-child relationships.

The role includes attending births, coordinating resources, and advancing safety planning, with a focus on English/Spanish communication and community outreach.

Qualifications

• Bachelor’s degree in social work or human service, OR Associate's Degree plus completion of Doula certification training, OR Associate's Degree plus two years' relevant social service experience.
• Must be at least 21 years of age.
• Able to attend in-person family visits and meetings required.
• Proficient in speaking, reading and writing in English and Spanish required.
• Valid driver's license, insurance, and a reliable vehicle required.

Responsibilities

• Establishes trusting and nurturing relationships with program participants and their families.
• Maintains regular contact with participants in their home to provide information, education and resources that will prepare the parent and her family for the birth process and postpartum.
• Attends and supports the laboring mother and their family or support person(s).
• Assists families in initiating and strengthening the parent-child relationship.
• Improves family support systems by providing information about community networking and advocacy.
• Assists identified families in establishing goals and creating a plan for the accomplishment of those goals, including the collaborative development of a birth plan.
• Assesses family functioning for safety and ability of family to care for children; determines appropriate interventions.
• Develops and facilitates pre and postnatal education and parent support groups.
• Maintains positive working relationships with all members of the agency team, referring agencies, and other community resources.
• Assists with community outreach efforts, targeting local hospitals and medical staff.
• Participates in the on-call system, as required by program, including being present for after hours and weekend births.
• Bills Medicaid according to the program guidelines.
• Completes accurate documentation and maintenance of files, including timely submission of Medicaid notes as required by the funder

Skills

Bilingual English/Spanish

Education

Bachelor’s Degree in social work or human service

Associate’s Degree + Doula certification

Associate’s Degree + 2 years relevant social service experience

Job description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

Candidate Qualifications

• A Bachelor’s Degree in social work or human service, OR Associate's Degree plus completion of Doula certification training, OR Associate's Degree plus two years' relevant social service experience.
• Must be at least 21 years of age.
• Able to attend in-person family visits and meetings required.
• Proficient in speaking, reading and writing in English and Spanish required.
• Valid driver's license, insurance, and a reliable vehicle required.

Core Responsibilities

• Establishes trusting and nurturing relationships with program participants and their families.
• Maintains regular contact with participants in their home to provide information, education and resources that will prepare the parent and her family for the birth process and postpartum.
• Attends and supports the laboring mother and their family or support person(s).
• Assists families in initiating and strengthening the parent-child relationship.
• Improves family support systems by providing information about community networking and advocacy.
• Assists identified families in establishing goals and creating a plan for the accomplishment of those goals, including the collaborative development of a birth plan.
• Assesses family functioning for safety and ability of family to care for children; determines appropriate interventions.
• Develops and facilitates pre and postnatal education and parent support groups.
• Maintains positive working relationships with all members of the agency team, referring agencies, and other community resources.
• Assists with community outreach efforts, targeting local hospitals and medical staff.
• Participates in the on-call system, as required by program, including being present for after hours and weekend births.
• Bills Medicaid according to the program guidelines.
• Completes accurate documentation and maintenance of files, including timely submission of Medicaid notes as required by the funder

Job Details

• Compensation: Range starts at $21.15-$23.25/hr; offers are commensurate with experience. Bilingual candidates may receive additional financial compensation.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: Home-based and community-based services provided in the Champaign, Vermillion, Ford, Piatt Counties; home office located at our Champaign Office.
• Schedule: Full-time, hourly; general business hours with some flexibility required for evening visits and attending after-hours births.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).