DOS Business Process Analyst Level I (53287)

Miracorp; Washington (District of Columbia); On-site; USD 75,000 - 130,000; Full time

Job summary

Miracorp in Washington, DC seeks a Business Process Analyst to evaluate and document business processes and lead improvement activities to streamline operations and ensure quality for the Department of State, Directorate of Passport Services. This full-time position requires U.S.

citizenship, ability to pass a federal background check, and a SECRET clearance; a Bachelor's degree with 3 years of relevant experience, or 7 years of experience in lieu of the degree.

Qualifications

• U.S. citizenship is required.
• Ability to pass a federal background check.
• Must possess a SECRET personnel security clearance.
• Bachelor’s degree and 3 years of relevant experience; or 7 years of relevant experience in lieu of the degree.
• Business process analysis.
• Workflow documentation.
• Quality awareness.
• Cross-functional collaboration.
• Process improvement and communication.

Responsibilities

• Evaluate existing business processes to identify opportunities for improvement.
• Document business processes, workflows, and procedures to support consistent execution.
• Implement practices that support compliance with applicable quality standards.
• Develop and lead process improvement initiatives.
• Collaborate with cross-functional teams to implement effective process solutions.
• Promote understanding of revised workflows and procedures among affected personnel.

Skills

Business process analysis

Workflow documentation

Quality awareness

Cross-functional collaboration

Process improvement and communication

Education

Bachelor’s degree or 7 years of relevant experience

Job description

Job Details: Job Location: Dept of State (DOS), Passport Services (PPT) - Washington, DC, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $75000.00 - $130000.00Salary, Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability. What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.

MIRACORP is seeking a Business Process Analyst to join our team. In this role, you will evaluate and document business processes and lead improvement activities to streamline operations and support consistent quality. This position is in support of Department of State, Directorate of Passport Services.

*This position is contingent upon contract award*

Essential Functions

• Evaluate existing business processes to identify opportunities for improvement.
• Document business processes, workflows, and procedures to support consistent execution.
• Implement practices that support compliance with applicable quality standards.
• Develop and lead process improvement initiatives.
• Collaborate with cross-functional teams to implement effective process solutions.
• Promote understanding of revised workflows and procedures among affected personnel.

Qualifications: Qualifications

• U.S. citizenship is required.
• Ability to pass a federal background check.
• Must possess a SECRET personnel security clearance.
• Bachelor’s degree and 3 years of relevant experience; or 7 years of relevant experience in lieu of the degree.
• Business process analysis.
• Workflow documentation.
• Quality awareness.
• Cross-functional collaboration.
• Process improvement and communication.

Preferred Qualifications

• Prior experience with the U.S. Department of State is preferred.