Business Process Analyst I: Drive Process Improvements

Miracorp; Washington (District of Columbia); On-site; USD 75,000 - 130,000; Full time

Job summary

Miracorp in Washington, DC seeks a Business Process Analyst to evaluate and document business processes and lead improvement activities to streamline operations and ensure quality for the Department of State, Directorate of Passport Services. This full-time position requires U.S.

citizenship, ability to pass a federal background check, and a SECRET clearance; a Bachelor's degree with 3 years of relevant experience, or 7 years of experience in lieu of the degree.

Qualifications

• U.S. citizenship is required.
• Ability to pass a federal background check.
• Must possess a SECRET personnel security clearance.
• Bachelor’s degree and 3 years of relevant experience; or 7 years of relevant experience in lieu of the degree.
• Business process analysis.
• Workflow documentation.
• Quality awareness.
• Cross-functional collaboration.
• Process improvement and communication.

Responsibilities

• Evaluate existing business processes to identify opportunities for improvement.
• Document business processes, workflows, and procedures to support consistent execution.
• Implement practices that support compliance with applicable quality standards.
• Develop and lead process improvement initiatives.
• Collaborate with cross-functional teams to implement effective process solutions.
• Promote understanding of revised workflows and procedures among affected personnel.

Skills

Business process analysis

Workflow documentation

Quality awareness

Cross-functional collaboration

Process improvement and communication

Education

Bachelor’s degree or 7 years of relevant experience

Job description

Miracorp in Washington, DC seeks a Business Process Analyst to evaluate and document business processes and lead improvement activities to streamline operations and ensure quality for the Department of State, Directorate of Passport Services. This full-time position requires U.S.

citizenship, ability to pass a federal background check, and a SECRET clearance; a Bachelor's degree with 3 years of relevant experience, or 7 years of experience in lieu of the degree.