Doorperson - Hotel del Coronado, A Curio Collection by Hilton

Hilton Global in; Coronado (CA); On-site; Full time

Job summary

The iconic Hotel del Coronado is seeking a Doorperson to provide exceptional transportation services and ensure guest satisfaction. This full-time role involves welcoming guests, managing luggage, and maintaining a professional demeanor. Join a historic hotel that values integrity and teamwork.

Benefits

Medical Insurance

Paid Time Off

Discounted Travel

Parental Leave

Educational Opportunities

Retirement Plans

Stock Purchase Programs

Qualifications

• Demonstrate knowledge of external locations and attractions.
• Comply with hotel security and health regulations.

Responsibilities

• Welcome guests and assist with luggage.
• Oversee delivery and safekeeping of luggage.
• Support Concierge in emergencies.

Skills

Customer Service

Hospitality

Adaptability

Job description

The iconic Hotel del Coronado is looking for a Doorperson to join the team! Join one of the last surviving wooden Victorian beach resorts in the world. After a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island, just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas, with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.

Classification: Full-Time

Shift: Various - must be available weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 and is based on applicable and specialized experience and location.

What will I be doing?

As a Doorperson, you will provide transportation services to guests and visitors as requested, ensuring safety, cleanliness, and superior customer service. A Doorperson contributes to the first impressions of our guests and must perform the following tasks to the highest standards:

• Welcome guests on arrival and assist with their luggage
• Oversee delivery and safekeeping of luggage, keep the luggage room organized
• Stay current on all hotel services, VIP requirements, and special events
• Demonstrate knowledge of external locations, attractions, and landmarks in the vicinity
• Provide support to the Concierge in cases of emergency
• Comply with all hotel security, fire regulations, and health and safety legislation
• Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

Since its founding in 1919, Hilton has been a leader in the hospitality industry. We seek candidates who demonstrate our core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. Additionally, we value attributes such as quality, productivity, dependability, customer focus, and adaptability.

Joining Hilton means working for a global leader in hospitality, dedicated to providing exceptional guest experiences through our diverse brands. Our benefits include medical insurance, mental health resources, paid time off, discounted travel, parental leave, educational opportunities, retirement plans, stock purchase programs, career development, and more. Our team members are at the heart of our success, creating memorable experiences every day.