Doorperson

Omni Hotels & Resorts; San Francisco (CA); On-site; USD 29,508 - 39,344; Full time

Job summary

Omni Hotels & Resorts in San Francisco is seeking individuals to provide exceptional guest service at the hotel. Responsibilities include greeting guests and managing traffic, while ensuring a welcoming environment. Candidates should have a strong customer service mindset and the ability to work in varied weather conditions.

The ideal candidates will demonstrate the ability to stand for extended periods and lift moderate to heavy weights. This position offers a competitive pay range of $21.42 to $28.56 per hour.

Qualifications

• Maintain a high propensity for customer service.
• Willingness to work extended hours when needed, depending on business demands.
• Ability to stand for the duration of an entire shift.

Responsibilities

• Greet all guests in a friendly manner.
• Provide guests with an exceptional arrival and departure experience.
• Manage traffic at the front of the hotel.

Skills

Customer service

Ability to work extended hours

Ability to work in various weather conditions

Tools

Radio

Bell Stand and luggage carts

Cleaning Products

Job description

Essential Job Functions

• Greet all guests in a friendly, warm manner welcoming them to the Hotel.
• Provide guests with an exceptional arrival and departure experience that makes them feel welcome.
• Engage the guest to provide superior guest service.
• Manage traffic at the front of the hotel.
• Coordinate activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
• Maintain the cleanliness of the front of the hotel.
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
• Load baggage in cars or taxis for departing guests.
• Maintain a clean and orderly appearance of the work area at all times.
• Understand all emergency procedures.
• Complete other duties as assigned by management.

Qualifications

• Maintain a high propensity for customer service.
• Willingness to work extended hours when needed, depending on business demands.
• Willingness to work in various weather conditions.

Physical Requirements

• Ability to stand for the duration of an entire shift.
• Ability to walk, run, bend, push, pull and lift moderate to heavy weight.

Working Environment

• Interior and exterior of hotel and exposure to weather conditions.

Tools & Equipment

• Radio
• Bell Stand and luggage carts
• Cleaning Products

Pay Range

Pay range: $21.42-28.56

EEO Statement

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.