Doorman

Olshan Properties; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Olshan Properties seeks a Doorman to secure building entrances and provide courteous resident-facing service in a regular full-time capacity at the New York property. The role includes greeting guests, verifying IDs, managing deliveries, and maintaining a log of incidents and packages.

The Doorman will interact with residents and visitors, assist with basic maintenance tasks, and ensure safety and visibility of the lobby area, wearing a complete uniform and upholding company policies.

Qualifications

• Neat, clean and professional at all times.
• Demonstrate strong communication skills with residents, coworkers, and management.
• Ability to stand for long periods and work outside in various weather.
• Represent the community in a professional manner at all times.
• Log all incidents and deliveries accurately.

Responsibilities

• Greet guests and residents, verify identification, and control access.
• Keep entrance clear of debris and assist with door operation.
• Assist with hailing taxis and receiving packages for residents.
• Support superintendent and porter with maintenance tasks when needed.
• Monitor the vicinity, respond to emergencies, and maintain a uniform appearance.
• Keep logs for guests and deliveries up-to-date.

Skills

Neat appearance

Professional conduct

Stamina

Customer service

Communication skills

Team oriented

Patience

Safety awareness

Policy compliance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Doorman

Regular Full Time 440 West 34th Street, LLC, New York, NY, US

The Doorman will devote majority of his / her time and focus on securing the building entrance. The Doorman must have positive, friendly attitude that is capable of interacting well with the residents and guests. The Doorman inquires of people who are requesting to entrance to the building premise, manage and record the incoming packages, and consistently utilizing the buildings video surveillance equipment to identify and respond to suspicious movements or anything that is potentially harmful to residents.

Position Duties and Responsibilities

Primary Tasks

• Greet the guests or residents and evaluate identification of all individuals before permitting entry to the building; open the entrance door for residents and guests.
• Keep the entrance to the building clear of debris
• The Doorman also does a variety of activities such hailing taxis, receiving packages and other works that involves assisting the residents.
• The Doorman must have some maintenance experience for they may occasionally provide assistance to the superintendent and porter of the building (e.g. picking up debris that is in the way of the entrance or poses a danger for residents walking in and out of the building, holding the door while super and porter bring in material etc.
• Devote their time and focus in securing the vicinity of the building by inspecting (e.g. asking for id, which apartment do they want to visit) people who want to enter the premises.
• Ability to respond to any emergency situations.
• Able to answer some basic questions about the vicinity or neighborhood and also wear a complete uniform.
• Keep the log book up-to-date and record any incidents; log all guests into the log book
• Keep the package log book up-to-date; log all deliveries ,vendors, and contractors in the log
• Attendance is an imperative job function.

Administrative

• Uphold all company policies, goals and values.

Resident Relations

• Represent the community in a professional manner at all times-on/off property.
• Deliver communication documentation to superintendent.
• Contribute to resident retention programs.
• Not to harass other employees, residents or visitors in the building. If they are aware of harassment they have the obligation to immediately report it to management

Safety

• Ensures that unsafe conditions are corrected in a timely manner.
• Learns and ensures compliance with all company, local, state and federal safety rules.
• Immediately report all unsafe conditions.

The Doorman remains on their feet always, transmitting information to others, assisting people both in and out the building, and serving as the interface of the building with the general public, vendors, and contractors.

Protect employer’s privacy and data; keep passwords safe.

Qualifications

• Neat, clean and professional at all times throughout the workday and/or whenever present at the community.
• The Doorman must stand on his feet for a very long period of time and be aware.
• The Doorman must be pleasing and patient enough while opening the doors repetitively and is capable of working outside whether in a cold, rainy or hot weather.
• Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.
• Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
• Comply with expectations.