Door & Window Inside Sales

Ganahl Lumber Company; Baldwin Park (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

Comprehensive product training

Supportive team environment

Job summary

Ganahl Lumber Company seeks an Inside Sales Representative with strong door and window product knowledge to drive residential walk-in business and deliver exceptional customer experiences at the counter.

You will engage homeowners, contractors, and remodelers, using a consultative approach to understand needs, suggest solutions, and convert walk-ins into repeat customers. This role blends fast-paced retail with relationship-building and competitive earning potential.

Qualifications

• Experience in door and window sales or building products
• Consultative selling style with a customer-experience focus
• Strong communication and interpersonal skills
• Detail-oriented with quick information processing
• Self-motivated and energetic with a track record of meeting sales goals
• Team player with positive store culture
• Excellent people skills enabling lasting relationships

Responsibilities

• Greet and engage residential walk-in customers with hospitality and a customer-first mindset
• Conduct consultative sales conversations to identify needs and recommend doors and windows
• Accurately write quotes, process orders, and manage follow-up for smooth handoff
• Build long-term relationships with walk-in customers and convert buyers into loyal accounts
• Collaborate with Outside Sales, management, and operations to ensure seamless experiences
• Stay current on product knowledge, industry trends, and promotions

Skills

Consultative selling

Customer-first mindset

Excellent communication

Organizational skills

Team collaboration

Sales goal attainment

Job description

Door & Window Inside Sales– Ganahl Lumber Company

Ganahl Lumber is seeking a motivated Inside Sales Representative with strong door and window product knowledge to drive residential walk-in business and deliver exceptional customer experiences right at the counter.

In this role, you’ll be the first point of contact for homeowners, contractors, and remodelers walking through our doors. You’ll use a consultative approach to understand their needs, recommend the right solutions, and turn walk-in traffic into loyal, repeat customers. If you thrive in a fast-paced retail environment, enjoy building relationships face-to-face, and have a passion for helping people improve their homes, this is a great opportunity to grow your sales career with strong earning potential.

Key Responsibilities & What Success Looks Like:

• Greet and engage residential walk-in customers with hospitality and a customer-first mindset
• Conduct consultative sales conversations to identify needs and recommend doors, windows, and related products that best fit their project
• Accurately and efficiently write quotes, process orders, and manage follow-up to ensure smooth handoff to installation or delivery
• Build long-term relationships with walk-in customers, converting one-time buyers into loyal accounts
• Collaborate closely with Outside Sales, management, and the operations team to provide seamless customer experiences
• Stay current on product knowledge, industry trends (energy efficiency, modern designs, smart-home options, etc.), and promotions

Requirements:

• Prior experience in door and window sales or a related building products industry
• Consultative selling style with a genuine customer-experience-first mentality
• Excellent communication, organizational, and interpersonal skills
• Detail-oriented with the ability to process information quickly and accurately
• Self-motivated and energetic, with a track record of hitting sales goals
• Comfortable working in a team environment and contributing to a positive store culture
• Strong people skills that translate into lasting customer relationships

What We Offer:

• Competitive pay with excellent earning potential
• Full benefits package
• Comprehensive product training and ongoing support
• Opportunity to grow within a company that values integrity, teamwork, and doing what we say we’ll do
• A supportive, high-performing team environment backed by strong operations and outside sales partners

This role is ideal for someone who enjoys the energy of direct customer interaction and wants to make a real impact on residential projects while building a rewarding career in the building products industry.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.