Door Service Technician - Training & Benefits

Vortex Doors; Memphis (TN); On-site; USD 38,000 - 58,000; Full time

Job summary

Vortex Doors in Memphis, TN is seeking Service Technicians to join our team of door industry professionals. This role involves installing, repairing, and maintaining a variety of commercial and industrial doors and related hardware, ensuring they function efficiently and safely.

We welcome applicants with door experience or those new to the field. You will apply your attention to detail, problem-solving skills, and mechanical aptitude to ensure safe, reliable operation for our customers.

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Good communication and customer service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver's license with a clean driving record
• Physical ability to lift up to 50 pounds.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Additional ongoing training provided.

Responsibilities

• Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment.
• Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
• Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems.
• Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
• Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
• Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards.

Skills

Problem solving

Customer service

Attention to detail

Reading a tape measure

Mechanical aptitude

Communication

Mathematical calculations

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

Vortex Doors in Memphis, TN is seeking Service Technicians to join our team of door industry professionals. This role involves installing, repairing, and maintaining a variety of commercial and industrial doors and related hardware, ensuring they function efficiently and safely.

We welcome applicants with door experience or those new to the field. You will apply your attention to detail, problem-solving skills, and mechanical aptitude to ensure safe, reliable operation for our customers.