Door Greeter, Luggage Coordinator

Jobtailor; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Jobtailor in Orlando, FL is seeking a Hospitality Guest Services Associate to welcome guests, provide parking and transportation information, and help maintain smooth traffic flow on property. The role requires lifting 75+ pounds, standing for long periods, and strong English communication.

Proficiency with property management systems is a plus; experience in hospitality is preferred. This on-site position offers opportunities to assist guests from arrival through departure, coordinating luggage

Qualifications

• Previous experience in hospitality or relevant industry preferred
• Intermediate computer skills
• Ability to learn Property Management Systems
• Familiarity with Opera, HOTSOS, and Alliant preferred
• Effective verbal and written communication in English with team members, leaders, and guests
• Flexibility to work varied schedules, including days, nights, weekends, and holidays
• Ability to stand, walk, lift, push, and pull 75+ pounds repetitively throughout the shift
• Ability to withstand outdoor elements for long periods
• Ability to continually bend, lift, stoop, and push

Responsibilities

• Welcome guests to the hotel
• Provide parking information to guests
• Ensure proper and safe traffic flow
• Store luggage for guests when guestrooms are not ready upon arrival
• Summon taxis for outbound guests
• Provide information about other transportation options

Skills

Customer Service Experience

Effective Verbal Communication

Effective Written Communication

Flexibility in Scheduling

Physical Stamina

Tools

Opera

HOT SOS

Alliant

Job description

• Welcome guests to the hotel
• Provide parking information to guests
• Ensure proper and safe traffic flow
• Store luggage for guests when guestrooms are not ready upon arrival
• Summon taxis for outbound guests
• Provide information about other transportation options

Requirements

• Previous experience in hospitality or relevant industry preferred
• Intermediate computer skills
• Ability to learn Property Management Systems
• Familiarity with Opera, HOTSOS, and Alliant preferred
• Effective verbal and written communication in English with team members, leaders, and guests
• Flexibility to work varied schedules, including days, nights, weekends, and holidays
• Ability to stand, walk, lift, push, and pull 75+ pounds repetitively throughout the shift
• Ability to withstand outdoor elements for long periods
• Ability to continually bend, lift, stoop, and push

Core Competencies

Demonstrates strong customer service skills in a hospitality environment, with the ability to effectively communicate and provide assistance to guests. Proficient in using Property Management Systems and familiar with industry-specific tools such as Opera, HOTSOS, and Alliant.

Highest-signal resume keywords

• Customer Service Experience
• Property Management Systems
• Effective Communication
• Flexibility in Scheduling
• Physical Stamina

Hard Skills

• Intermediate Computer Skills
• Ability to Learn Property Management Systems
• Ability to Lift 75+ Pounds
• Ability to Stand and Walk for Long Periods
• Ability to Bend and Stoops

Soft Skills

• Effective Verbal Communication
• Effective Written Communication

Industry Keywords

• Hospitality
• Guest Services
• Transportation Information
• Luggage Storage
• Traffic Flow Management

Tools & Technologies

• Opera
• HOTSOS
• Alliant