Door Attendant - Limited Tenure

Mayo Clinic; Rochester (MN); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Mayo Clinic is seeking a door attendant to assist patients and guests to and from vehicles, taxis, and shuttles while maintaining a friendly, professional relationship. The role includes directing guests, aiding mobility, and supporting valet operations across Mayo Clinic sites.

The position requires a high school diploma or equivalent, good communication skills, and a valid driver's license with an excellent driving record.

Qualifications

• High school diploma or equivalent is required.
• Previous hospital or clinical experience is preferred.
• Must have good communication, telephone, and human relation skills.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, shuttle buses, or taxis while maintaining a courteous relationship.
• Provide direction support, mobility assistance, and transport patients and their belongings.
• Call, record, and monitor taxi and courtesy vehicles daily for patients and visitors; assist valet operations as directed.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices; calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas.

Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.

Qualifications

A high school diploma/or equivalent or higher education is required. Previous hospital or clinical experience is preferred. Must be able to work independently. Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff. Strong problem-solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holiday, and weekends, with rotating days off. Must have a valid driver's license and an excellent driving record.

This position is Limited Tenure. Limited Tenure (LT) means that if you are offered the position and accept it:

• You will be categorized as a regular employee during this tenure, but employment will be terminated at the established end date.
• You commit to stay in this position until the end of the tenure (approximately 24 months from date of hire) before you become eligible to transfer to a new position.
• After the completion of the limited tenure assignment, it is your responsibility to secure another role within Mayo through the job vacancy process or employment will be ended upon the completion of the limited tenure assignment.

Exemption Status

Nonexempt

Compensation Detail

$20.00 - $26.44 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday 7:30am- 4:00pm

Weekend Schedule

None

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.