Donor Experience & Donation Assistant

Goodwill NCW Jobs; Onalaska (WI); On-site; USD 17,000 - 23,000; Full time

Job summary

Goodwill NCW is seeking a team member to greet donors, unload and count donations, and operate warehouse equipment in a busy backroom setting. You will help sort items, label pallets, and assist with transport preparation, contributing to an efficient donation flow.

The role requires reliability, basic math skills, and willingness to learn power equipment. A flexible schedule including holidays and weekends is needed to support store operations.

Qualifications

• Excellent time management and prioritization under time constraints.
• Strong communication, customer service and attention to detail.
• Basic math skills required; fluent in English.

Responsibilities

• Greet donors and assist with unloading donations.
• Maintain accurate daily counts of donations.
• Safely load/unload trailers; operate power equipment as trained.
• Sort donations into correct categories and prepare for transport.

Skills

Time management

Communication

Customer service

Basic math

English fluent

Tools

Stacker & pallet jack

Tilt master

Compactor

Forklift

Job description

Goodwill NCW is seeking a team member to greet donors, unload and count donations, and operate warehouse equipment in a busy backroom setting. You will help sort items, label pallets, and assist with transport preparation, contributing to an efficient donation flow.

The role requires reliability, basic math skills, and willingness to learn power equipment. A flexible schedule including holidays and weekends is needed to support store operations.