Donor Support Specialist

LifeShare Blood Center; Monroe (LA); Hybrid; USD 41,328,000 - 49,594,000; Full time

Benefits offered by this job

Free medical insurance

Life insurance

Disability insurance

401(k) contributions

Paid time off

Wellness program

Job summary

LifeShare Blood Center is seeking an enthusiastic Donor Support Specialist to provide logistical and administrative support to maximize blood collection opportunities.

The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars

Qualifications

• High School diploma or equivalent.
• Prior office experience preferred.
• Ability to use a computer to retrieve or record donor information.
• Good verbal communication skills and telephone etiquette.
• Must be self-motivated with the ability to work well with little or no direct supervision.
• Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook).
• Ability to maintain confidentiality of Company and donor information.

Responsibilities

• Attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate.
• Assist in preparing and distributing marketing print materials; maintain inventory of promotional items.
• Reference community, church and school monthly event calendars to schedule/coordinate blood drives.
• Travel throughout the surrounding community to events; must have reliable transportation and valid driver’s license.

Skills

Verbal communication

Telephone etiquette

Customer service

Self-motivation

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

LifeShare is seeking an enthusiastic Donor Support Specialist to provide logistical and administrative support to maximize blood collection opportunities. The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars to schedule/coordinate blood drives.Join us in our important mission to connect donors and the lives they impact.The ideal candidate has experience in an office setting and a background or interest in community outreach, marketing or public relations. They demonstrate of positive approach toward donors, drive chairpersons and other team members and have a passion for service to our community. Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver’s license and satisfactory driving record.Beginning rate of pay is $14.43 per hour. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program.GIVE BLOOD. SHARE LIFE.KNOWLEDGE / SKILLS / ABILITIES:High School diploma or equivalentPrior office experience preferredAbility to use a computer to retrieve or record donor informationGood verbal communication skills and telephone etiquetteMust be self-motivated with the ability to work well with little or no direct supervisionMust demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all timesAbility to learn and utilize Microsoft Office suite (Word, Excel, Outlook)Ability to maintain confidentiality of Company and donor informationPHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:Work may be performed in-center or at a remote worksite.Work may be performed indoors or outdoors with exposure to seasonal weather elements.Work may require long periods of standing at community blood drives.Must be able to perform duties which require sitting at desk or workstation, talking on the telephone and using computer to retrieve or input data.Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives.Irregular hours, including evenings and weekends.Requires travel within the community to events; must have reliable transportation, possess a valid driver’s license and be insurable by our commercial auto insurance carrier.The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.