Donor Stewardship Officer, California

The Nature Conservancy; Sacramento (CA); Hybrid; USD 73,000 - 93,000; Full time

Job summary

The Nature Conservancy is seeking a Donor Stewardship Officer in California to advance donor recognition and stewardship initiatives. The role includes leading acknowledgement letters, managing donor communications, and maintaining chapter-wide materials.

You may work from a home office with regular in-person time at the Sacramento, San Francisco, or Ventura offices. You will coordinate cross-departmental projects, write and proofread donor communications, and help manage the donor recognition

Qualifications

• Bachelor’s degree and 3 years related experience.
• Experience coordinating projects.
• Experience generating reports and analyzing data.
• Experience with current technology in relevant field.
• Experience working across departments.

Responsibilities

• Lead donor stewardship and recognition projects.
• Coordinate the acknowledgement letter process.
• Manage the California Content Library and Top Shelf Newsletter.
• Proofread and format donor materials.
• Provide administrative support and data entry.
• Coordinate projects with multiple stakeholders and deadlines.
• Ensure compliance with policies and financial standards.
• Assist with vendor contracting and budgeting as needed.
• Travel occasionally and work flexible hours.

Skills

Project coordination

Report writing & data analysis

Data interpretation

Technology proficiency

Interdepartmental collaboration

Independent judgment

Education

Bachelor’s degree, 3 years related experience

Job description

What We Can Achieve Together

The Donor Stewardship Officer works on a variety of projects to help the California Chapter advance its efforts to steward managed donors. They are responsible for leading the gift acknowledgement process, managing creative materials and visual assets in a chapter-wide library, writing and proofreading donor communications, and driving complex donor stewardship and recognition initiatives. The Donor Stewardship Officer may be based primarily out of a home office, with the expectation of commuting into a TNC CA office (in Sacramento, San Francisco, or Ventura) at least once weekly or biweekly to complete job responsibilities that require being in an office.

• Managing Donor Stewardship and Recognition Projects: Partner with Director of Donor Communications and other TNC staff to implement donor stewardship strategies, execute on special projects, write stewardship materials, maintain donor recognition guidelines, and provide project and stakeholder management for donor recognition initiatives, including donor naming opportunities and signage.
• Leading the Acknowledgement Letter Process: Work with relationship managers, development operations colleagues, the executive team, and staff across TNC to thank donors for their contributions. This includes tracking incoming gifts for acknowledgement, writing acknowledgement letters, and creating custom postcards.
• Managing the California Content Library and Top Shelf Newsletter: Organize, update, and maintain the chapter’s central resource for donor-facing communications in collaboration with the Donor Communications Team’s director, program managers, and writers; develop and send the corresponding monthly internal newsletter; advise staff on available content as needed.
• Proofreading and Formatting Donor Materials: Proofread and format donor communication materials such as proposals, reports, fact sheets, board documents, and strategy briefs. Collaborate on materials with Donor Communications Team, relationship managers, and support staff, and assist with document submissions as needed.
• Providing Administrative Support: Input data into fundraising management systems; coordinate document retention filing; partner with staff to update newsletter mailing lists.

Responsibilities & Scope

• Act independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.
• Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
• Decisions may bind the organization financially or legally.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
• Financial responsibility includes working within a budget, and negotiating and contracting with vendors.
• Implement and manage new initiatives that will ensure department and organization-wide goals and strategies are achieved.
• Manage functional activity towards program’s strategic goals.
• May participate in complex negotiations.
• May supervise administrative, professional and/or volunteer staff, responsibility includes training and professional development.
• Travel occasionally, work long and flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is diversified and may not always fall under established practices and guidelines.

What You’ll Bring

• Bachelor’s degree and 3 years related experience or equivalent combination.
• Experience coordinating projects.
• Experience generating reports and analyzing and interpreting data.
• Experience with current technology in relevant field.
• Experience working across departments.
• Experience, coursework, or other training in principles and practices of relevant field.

Salary Information

The starting annual pay for this position is within the range of $72,600 - $92,925. This range only applies to candidates whose country of employment is the USA and whose location is within the state of California. Where a successful candidate’s pay will fall within this range will be based on a variety of factors, including location, qualifications, skills, and experience. More specific ranges based the location of the TNC office this position would use as a secondary or primary location are:

Sacramento and Ventura: $72,600 - $85,300

San Francisco: $79,100 - $92,925

Your geographic location will be confirmed during the recruitment. (Please note countries outside the USA would have a different pay range in the local currency based on the local labor market and not tied to USA pay or ranges.)

Who We Are

The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

What We Bring

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

The Nature Conservancy is an Equal Opportunity Employer.

Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process.