Donor Stewardship & Engagement Coordinator

CNE; Fishersville (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Robust insurance package (health, dent

Vision coverage

Tuition reimbursement

Onsite child care

Fitness Center Reimbursement Program

Onsite credit union

Employee discounts

Job summary

Augusta Health Foundation is seeking a Donor Relations and Development Services Coordinator to support donor engagement, gift processing, stewardship, events, and day-to-day Foundation operations. The role suits organized, detail-oriented individuals who excel in service-minded environments.

The ideal candidate demonstrates strong communication, discretion with confidential information, and a passion for building relationships with donors and colleagues.

Qualifications

• Experience with donor databases and fundraising software preferred.
• Excellent written and verbal communication.
• Strong organizational and time-management skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Maintain the Foundation’s donor database, including daily gift and constituent data entry, online gifts, recurring gifts, pledges, payroll deductions, address changes, action items, and other updates.
• Record, deposit, and reconcile gifts, pledges, payroll deductions, and other donations in accordance with Foundation policies and procedures.
• Prepare daily bank deposits and corresponding reports and ensure gifts are processed and acknowledged promptly.
• Prepare thank-you and tribute letters, receipts, invoices, and other donor correspondence within established timelines.
• Create queries and prepare personalized stewardship communications, including birthday, anniversary, and get-well cards for donors, Board members, and committee members.
• Monitor pledges and produce reports and reminders for delinquent accounts.
• Provide donor information and follow-up support to Gift Officers, including monitoring daily inpatient census reports.
• Maintain accurate records of completed donor acknowledgments and update thank-you letter templates as needed.
• Provide administrative support for Foundation events, fundraising appeals, campaigns, donor stewardship, and in-kind gift solicitation, donations, and distribution.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Raiser's Edge

Communication skills

Organizational skills

Event planning

Tools

Raiser's Edge

Fundraising software

Job description

Augusta Health Foundation is seeking a Donor Relations and Development Services Coordinator to support donor engagement, gift processing, stewardship, events, and day-to-day Foundation operations. The role suits organized, detail-oriented individuals who excel in service-minded environments.

The ideal candidate demonstrates strong communication, discretion with confidential information, and a passion for building relationships with donors and colleagues.