Donor Services Manager - Blood Collection Leader

LifeSouth Community Blood Centers; Montgomery (AL); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, and vision for full‑t

Life insurance

Telehealth mental wellness

HSA with employer match

403b retirement plan

Wages advanced access

Job summary

LifeSouth Community Blood Centers in Montgomery, AL seeks a Donor Services Manager to oversee blood collection operations, donor recruitment, and staff supervision. The role emphasizes premier donor care, safety, and customer satisfaction during the collection process.

Responsibilities include directing whole blood and apheresis collection, achieving regional goals, and maintaining compliance. CDL training/licensing is required; CDL preferred. Salary range $62,000–$68,200 with full-time benefits.

Qualifications

• Three years of supervisory or management experience.
• /Resp
• Must be able to work varied schedule including nights, weekends and holidays.
• Strong interpersonal and team building skills.
• Ability to communicate effectively in writing and speaking.
• Knowledgeable in a variety of computer software applications.
• Ability to effectively delegate.
• CDL training and licensing may be required.

Responsibilities

• Assist the Regional Director and/or Regional Manager with oversight of blood collection and donor recruitment.
• Monitor regional projections and planning to ensure collection goals are met or exceeded.
• Supervise staff including hiring, training, evaluating and disciplining to ensure a well-qualified team and enhance operational success.
• Motivate and educate Donor Services staff members, including establishing and maintaining a positive team morale and fostering operational cooperation within the district and region.
• Plan, organize, manage and direct all aspects of whole blood, apheresis and automated collection operations to ensure appropriate staffing and a smooth, efficient process.
• Review weekly recruitment goals and projections; Implement corrective action when projections and goals are not being met.
• Represent and promote LifeSouth and its mission to the community.
• Successful completion of CDL training program and state CDL licensing.
• Drive bloodmobiles when necessary.

Skills

Multitask and prioritize

Interpersonal and team building

Communication skills

Computer software knowledge

Delegation

CDL

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Tools

Computer software applications

Job description

LifeSouth Community Blood Centers in Montgomery, AL seeks a Donor Services Manager to oversee blood collection operations, donor recruitment, and staff supervision. The role emphasizes premier donor care, safety, and customer satisfaction during the collection process.

Responsibilities include directing whole blood and apheresis collection, achieving regional goals, and maintaining compliance. CDL training/licensing is required; CDL preferred. Salary range $62,000–$68,200 with full-time benefits.