Donor Services Associate I - Friendly Donation Specialist

Goodwill Industries of the Inland Northwest; Coeur d'Alene (ID); On-site; USD 19,000 - 26,000; Part time

Job summary

Goodwill Industries of the Inland Northwest in Coeur d'Alene, ID is seeking a part-time donation associate. The role involves greeting donors, unloading acceptable donations, and maintaining the donation area in a neat and secure condition. Background checks are required; some benefits may be available.

Wage is $16.31 per hour, with a closing date 10/25/26. Responsibilities include providing outstanding customer service, processing donations, maintaining records, and following safety and policy

Qualifications

• Must pass background check.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all company policies, CARF standards, and safety regulations.
• Sort donations according to current company requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing.
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of the company assuring safety of personnel or property.
• Properly wear and maintain all required PPE.
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations.
• Other duties as assigned.

Skills

Customer service

Donor interaction

Team collaboration

Job description

Goodwill Industries of the Inland Northwest in Coeur d'Alene, ID is seeking a part-time donation associate. The role involves greeting donors, unloading acceptable donations, and maintaining the donation area in a neat and secure condition. Background checks are required; some benefits may be available.

Wage is $16.31 per hour, with a closing date 10/25/26. Responsibilities include providing outstanding customer service, processing donations, maintaining records, and following safety and policy