Donor Service Representative

Goodwill Keystone; Harrisburg (Dauphin County); On-site; USD 60,000 - 80,000; Full time

Job summary

Goodwill Keystone is looking for a reliable and motivated Donor Service Representative to join their team in Harrisburg. This full-time role requires strong customer service skills and the ability to perform physical duties. The representative will assist customers and donors and ensure smooth operations at the Colonial Park Store. Candidates must be at least 18 years old and ready to work flexible hours, including evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Ability to communicate effectively with donors and customers.
• Must have a neat appearance.
• Good customer service skills are essential.
• Ability to stand continuously for more than 75% of the shift.

Responsibilities

• Assist donors and customers with service needs.
• Operate equipment and handle physical items safely.
• Maintain a positive appearance and demeanor.

Skills

Customer service

Ability to lift 50 pounds

Ability to speak English

Ability to stand for extended periods

Job description

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Reference #: 237136

Job Details

Job Location

Colonial Park Store - Harrisburg, PA

Position Type

Full Time

Salary Range

$15.25 - $15.25 Hourly

Description

Qualifications

Education and Experience

Must be at least 18 years old (responsible for equipment operation).

Skills/Abilities/Qualifications

Ability to speak, hear, read and write.

Ability to speak English in order to interact with donors and customers satisfactorily.

Must present a neat and positive appearance and demeanor.

Must possess good customer service skills.

Must be able to stand for extended period.

Must be able to lift up to 50 pounds frequently.

Must be able to work a flexible schedule to include evenings and weekends.

Physical Requirements

Ability to push and pull various carts requiring a force of 50 pounds a distance of 100 feet for 25% of the shift.

Ability to push and pull manual pallet jacks with gaylords or other material requiring a force of 60 pounds a distance of 100 feet for 25% of the shift.

Ability to lift 50 pounds from ground level to waist level at least 80 times during the course of an entire shift.

Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into various carts and gaylords for 50% of the shift.

Ability to step up 24 inches onto forklifts and/or onto the lift forks slots of trash dumpsters up to 25% of shift.

Ability to raise hands above the head to open trash dumpsters for 10% of the shift.

Ability to stand continuously for more than 75% of the shift.

Visual and hearing acuity (with correction) that meets standard vision and hearing test criteria.

Note: This applies to powered industrial equipment operators only.

Possession of a forklift license or the ability to become certified as a forklift operator.

Note: This applies to powered industrial equipment operators only.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Goodwill Keystone Area is an Equal Opportunity Employer (EEO/Disabled/Veterans Employer)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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