Donor Relations Operations Specialist

Vanderbilt; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Vanderbilt University is seeking a Development Coordinator, Donor Relations to serve as a strategic and technical linchpin for donor stewardship. The role supports data-driven donor experiences, CRM optimization, and cross-department collaboration within the DAR team in Nashville, TN.

The position emphasizes process improvement, multi-project management, and confidential handling of donor information. Reporting to the Senior Director of Donor Relations Operations, you will design workflows,

Qualifications

• Three years of donor relations or operations experience; higher education experience preferred.
• Bachelor's degree required.
• Excellent interpersonal management, confidentiality, discretion, tact and judgement in interactions.

Responsibilities

• Executes daily stewardship activities and fulfillment.
• Coordinates donor experiences and touchpoints.
• Maintains and audits CRM data and reports; creates dashboards for outreach and tracking.
• Documents and refines standard operating procedures and workflows.
• Supports cross-DAR coordination and manages multiple projects simultaneously.

Skills

CRM data management

Donor relations

Project management

Data analysis

Excel

PowerPoint

Communication skills

Organizational skills

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Word

CRM software

Job description

Vanderbilt University is seeking a Development Coordinator, Donor Relations to serve as a strategic and technical linchpin for donor stewardship. The role supports data-driven donor experiences, CRM optimization, and cross-department collaboration within the DAR team in Nashville, TN.

The position emphasizes process improvement, multi-project management, and confidential handling of donor information. Reporting to the Senior Director of Donor Relations Operations, you will design workflows,