Donor Relations & Operations Coordinator

Meta House, Inc.; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Meta House, Inc. in Milwaukee is seeking an Administrative Coordinator to support the Philanthropy, Marketing, and Operations teams. You will maintain the donor database, process gifts and acknowledgements, and provide administrative support for board activities and events.

The role emphasizes data accuracy, fundraising operations, and coordinating in-kind donations, with occasional night/weekend availability and a strong organizational skill set.

Qualifications

• Minimum: High School Diploma.
• Preferred: Associate's degree or 4-year degree in human service, Communications, Nonprofit Management, or similar field preferred.
• Experience: 2 Years Required, 3-5 Years Preferred experience with relevant skills in communications, administrative support, or similar role.

Responsibilities

• Maintains donor database accuracy and integrity through accurate data entry of gifts, pledges, and relationship notes.
• Processes all charitable gifts, pledges, matching gifts, stock gifts, and in-kind contributions.
• Generates timely donor acknowledgement letters and tax receipts.
• Pulls reports.
• Maintains tribute and memorial gift records.
• Prepares pledge reminders and invoices for sponsorships and other Department needs.
• Assists Director of Philanthropy & Marketing and accounting team with monthly reconciliation.
• Provides administrative support to the Board and Board committees including campaign cabinet/fundraising, engagement, marketing, and events.
• Takes detailed meeting minutes and manages post-meeting follow-up.
• Tracks internal follow-up items and deadlines.
• Supports events and sponsor benefits tracking.
• Collaborates with program leadership and staff to identify, prioritize, and maintain current lists of in-kind donation needs.
• Maintains and updates the agency’s Amazon Wish List to reflect current priorities.
• Coordinates with Marketing to communicate priority in-kind needs for newsletters and social media.
• Serves as the primary point of contact for in-kind donors and volunteers.
• Schedules and coordinates donation drop-offs and pick-ups.
• Receives, sorts, and organizes donation storage area; ensures proper inventory and distribution.
• Ensures all required in-kind gift documentation is completed and entered into the database.

Skills

Typing 55 wpm

Data entry accuracy

Gift processing

Attention to detail

Project coordination

People skills

Problem solving

Organizational skills

Word/Excel proficiency

Education

High School Diploma

Associate's degree in Human Services / Nonprofit Management / Communications

Bachelor's degree preferred in related field

2+ years of admin/communications experience

Tools

Microsoft Word

Microsoft Excel

Canva

Data entry systems

Job description

Meta House, Inc. in Milwaukee is seeking an Administrative Coordinator to support the Philanthropy, Marketing, and Operations teams. You will maintain the donor database, process gifts and acknowledgements, and provide administrative support for board activities and events.

The role emphasizes data accuracy, fundraising operations, and coordinating in-kind donations, with occasional night/weekend availability and a strong organizational skill set.