Donor Relations Manager

Splash International; Seattle (WA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Splash is an international development organization based in Seattle. The Donor Relations Manager (DRM) will join the Development team to process gifts, keep accurate donor records, support prospecting, and help manage donor communications.

The DRM collaborates with the MD of Business Development to enhance donor relations plans, build a cadence for major and monthly donors, and improve operations with Salesforce and Tableau.

Qualifications

• Attention to detail in donor data and gift processing.
• Experience or interest in nonprofit fundraising.
• Ability to coordinate across teams and manage confidential information.

Responsibilities

• Process gifts and maintain accurate donor records.
• Assist donor prospecting and support development operations.
• Interface with donors and the public as a front-line fundraiser; develop and implement donor relations plans.

Skills

Donor relations

Salesforce

Data management

Fundraising

Tools

Salesforce CRM

Tableau

Job description

Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities - Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India - with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. Looking ahead, we aim to expand our impact to new cities across 3-5 countries.

Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.

Our core values guide everything we do, including every hiring decision we make. They are:

People - People first. People second. People third.

Quality - Beautiful products that function and last.

Joy - Kids at heart, seeing potential everywhere.

Mistakes - Make them, don't repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.

ABOUT THE POSITION

The Donor Relations Manager (DRM) is a member of Splash's Development team and holds a key position for both donor relations and development operations. The DRM will play a critical role in helping Splash reach its ambitious fundraising goals by processing gifts, maintaining accurate donor records, assisting with donor prospecting, supporting team operations and budgeting, and interfacing with donors and the general public in a key front-line fundraising capacity. They will work with the MD of Business Development and other relevant Development staff to increase and enhance donor relations plans, develop a communications cadence for major donors and monthly donors, and work alongside others to help develop and implement a donor relations strategy.

We are seeking someone with strong attention to detail who is devoted to data management and donor relations and ensuring a welcoming environment for donors, partners, and staff. This position offers an excellent opportunity to advance a career in development as well as increase technical skills in Salesforce, a Customer Relationship Management (CRM) system that is widely used among for-profit and non-profit companies, and Tableau, a data visualization software tool used across multiple sectors.