Donor Relations & Database Records Manager

The Salvation Army USA; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Salvation Army seeks a Donor Relations & Database Records Manager in Louisville, KY. This role focuses on managing donor information and communications, providing administrative support, and helping enhance donor relations. Ideal candidates have relevant experience in database management and communications, contributing to a meaningful mission.

Benefits

Medical

Dental insurance

403B

Paid Time OFF

Employee assistance program

Health insurance

Life insurance

Vision insurance

Qualifications

• Minimum of two years of college credit in relevant fields.
• Five years' professional experience in database operations.
• Equivalent combination of training and experience accepted.

Responsibilities

• Oversee donor communications and data processing.
• Create Constituent Profiles and input donor activity.
• Generate donor activity reports and fulfill staff requests.

Skills

Communication

Data Entry

Administrative Support

Education

Two years of college credit in Communications, Data Entry, Development, or Administration

Job description

Location: Louisville, KY

Position Type:Donor Relations & Database Records Manager

Assists the Director of Development and the Development Department Staff, within the authority of the Area Commander, in the implementation, administration, evaluations, and management of an aggressive donor relations program. Administers all aspects (including processes, development reports, donor research, data integrity, and records clean-up) of the confidential donor and prospect information and receipting system by using established procedures and fundraising software. Serves as the Area Command donor database lead key operator.

About this opportunity:

Key responsibilities:

• Administers the daily integration of donor communications, software applications, and data processing.
• Creates new Constituent Profiles and inputs donor activity data, including concerns, interactions, plans, and preferences
• Research enriches and analyzes constituent records to respond to donor and/or development staff questions and requests. Generates donor activity reports and other special reports as requested.

What we are looking for in you:

Minimum of two years of college credit in the field of Communications, Data Entry, Development, or Administration

And

Five years' professional work experience performing administrative support and/or operation of a computer database,

or

Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities

Physical Requirements and Working Conditions:

Work requires lifting, carrying, and/or push/pull light (less than 25 lbs.) materials, supplies, and equipment. Light mobility: duties are usually performed by a combination of standing, walking, and primarily sitting.

Employee Benefits

• Medical
• 403B
• Paid Time OFF

To learn more about the name of the program or location, click here! https://southernusa.salvationarmy.org/uss/careers

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, training and mentoring employees, and offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member, or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that isDoing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period: 05/29/2025 – 06/30/2025

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Louisville, KY (Required)

Ability to Relocate:

• Louisville, KY: Relocate before starting work (Required)

Work Location: In person