Donor Relations Coordinator

Pine Street Inn; Boston (MA); Hybrid; USD 35,817 - 38,572; Full time

Job summary

Pine Street Inn is seeking a Donor Relations Coordinator to handle processing and acknowledgement of philanthropic gifts and pledges. The role is a vital contact point for donors in Pine Street Inn’s fundraising team and requires diligence and professionalism in data entry and donor communications.

The position offers a hybrid work option with a schedule of Monday through Friday, 8:30 am to 5:00 pm. Prior experience with donor databases and strong Microsoft Word/Excel skills are highly valued.

Qualifications

• High school diploma required.
• 2-3 years of administrative experience or equivalent.
• Bachelor’s degree or equivalent work experience preferred.
• Raiser’s Edge experience preferred.
• 2-3 years of experience in a Development Office preferred.

Responsibilities

• Process and acknowledge philanthropic gifts and pledges.
• Maintain donor records with accuracy and confidentiality.
• Match pledge payments to correct pledges and ensure proper entry.

Skills

Data entry

Detail-oriented

Organizational skills

Problem solving

Education

High school diploma

Bachelor's degree

Tools

Raiser’s Edge

RENXT

Job description

Description

SCHEDULE:

Monday-Friday, 8:30 am – 5:00 pm (hybrid option)

Pays $26.00 - $28.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION:

363 Albany St, Boston MA

Summary Of The Position

Reporting to the Director of Development Systems, the Donor Relations Coordinator is responsible for the processing and acknowledgement of philanthropic gifts and pledges to Pine Street Inn. The Donor Relations Coordinator is a vital member of Pine Street Inn’s fundraising team, often the only point of contact a donor may have with Pine Street, and thus diligence and professionalism are of utmost importance.

Requirements

Required Qualifications:

• High school diploma
• 2-3 years of administrative experience or equivalent

Preferred Qualifications

• Bachelor’s degree or equivalent work experience
• Raiser’s Edge experience
• 2-3 years of experience working in a Development Office

Required Knowledge/Experience

• Database and data entry experience (Raiser’s Edge / RENXT preferred)
• Strong computer skills, including advanced features of Microsoft Word and Excel
• Exceptional data entry speed and accuracy
• Highly detail-oriented with a critical degree of accuracy regarding data entry
• Excellent interpersonal, organizational, and problem-solving skills
• Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines
• Flexibility to respond to changing priorities, often in a quick timeframe
• Ability to deal with confidential data
• Comfortable with making decisions and judgments involving the proper entry, allocation and documentation of gifts and accurately matching pledge payments to the correct pledges
• Ability to take responsibility, to work well as a team member and to work independently without supervision within the scope of normal duties and responsibilities.