Donor Operations & Giving Programs Manager

Foodshare Inc; Oxnard (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Foodshare Inc is seeking a Development Manager to advance fundraising by managing donor systems, annual giving infrastructure, and donor engagement operations. You will report to the Chief Development Officer and ensure data integrity, operational excellence, and cross-functional collaboration with Finance and Marketing.

You will supervise the Donor Relations Coordinator, coordinate with external vendors, and drive monthly and annual donor analyses to inform leadership decisions.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years’ experience in nonprofit fundraising, development, or donor relations.
• Demonstrated experience managing CRM systems (Virtuous experience preferred).
• Experience with annual giving, direct mail, and recurring donor programs.
• Prior supervisory experience preferred.
• Valid Driver’s License and proof of current vehicle insurance required.
• Insurable driving record under our company’s auto insurance policy required.
• Follow Food Safety Standards throughout the organization.

Responsibilities

• Serve as the primary user and administrator of Food Share’s donor platforms (Virtuous, GoFundMe Pro, Avid, AQ2, Omatic), ensuring data accuracy, integrity, and effective use across all fundraising programs.
• Oversee gift processing, acknowledgements, pledge tracking, donor records, segmentation, reporting, and year-end tax receipt mailing.
• Collaborate with the Chief Development Officer on all fundraising campaign strategy and performance analysis.
• Directly supervise the Donor Relations Coordinator, providing training, guidance, and performance management.
• Partner with the Finance Department to ensure accurate coding, reconciliation, and reporting of all gifts and pledges.
• Prepare monthly, quarterly, and annual donor analysis and key metrics to support Development leadership and organizational decision-making.
• Create, maintain and document donor relations policies, procedures, and standard operating procedures.

Skills

Data integrity

Donor relations

Donor analytics

Communication skills

Team leadership

Cross-functional collaboration

Attention to detail

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Virtuous CRM

GoFundMe Pro

Avid

AQ2

Omatic

Job description

Foodshare Inc is seeking a Development Manager to advance fundraising by managing donor systems, annual giving infrastructure, and donor engagement operations. You will report to the Chief Development Officer and ensure data integrity, operational excellence, and cross-functional collaboration with Finance and Marketing.

You will supervise the Donor Relations Coordinator, coordinate with external vendors, and drive monthly and annual donor analyses to inform leadership decisions.