Donor Loyalty & Retention Specialist (Temp)

citycenterfresno; Fresno (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Citycenterfresno is seeking a temporary Donor Retention Specialist to strengthen donor loyalty and reduce donor lapse. The role involves managing donor communication, engagement, and retention strategies, ensuring donors feel valued and informed about their impact. Candidates must have strong organizational skills, be proficient in Microsoft 365, and possess a Christian testimony in alignment with the mission's values. Ideal for individuals with experience in donor communications or nonprofit support.

Qualifications

• Able to articulate Biblical beliefs and apply them contextually within the Fresno Mission.
• Experience in donor communications or nonprofit development support is preferred.

Responsibilities

• Execute donor retention activities that reduce lapse and strengthen year-over-year giving.
• Manage lapsed donor re-engagement efforts.
• Support recurring and monthly donor retention.
• Improve donor follow-up systems for clear communication.
• Assist with donor segmentation for retention.
• Coordinate donor communications tied to campaigns.
• Capture and relay donor feedback for improvement.
• Maintain accurate donor records.

Skills

Organized

Detail-oriented

Strong communication skills

Confident with Microsoft 365

Tools

Donor database or CRM

Job description

Citycenterfresno is seeking a temporary Donor Retention Specialist to strengthen donor loyalty and reduce donor lapse. The role involves managing donor communication, engagement, and retention strategies, ensuring donors feel valued and informed about their impact. Candidates must have strong organizational skills, be proficient in Microsoft 365, and possess a Christian testimony in alignment with the mission's values. Ideal for individuals with experience in donor communications or nonprofit support.