Donor Information Specialist

OneLegacy; Azusa (CA); On-site; USD 56,000 - 64,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

PTO 19 days

Floating Holidays

Holidays 10

Job summary

OneLegacy is hiring a Donor Information Specialist to ensure timely and accurate completion of organ and tissue donor case files in line with policies and federal regulations. You will gather medical records, coordinate communication with processors, and maintain data integrity in donor databases.

The role requires a bachelor’s degree and CTBS certification within two years, plus 2+ years in organ/tissue recovery.

Qualifications

• Bachelor’s degree or higher required.
• Surgical Technologist, EMT, or LVN program with state certification.
• Two (2+) years recovery experience in organ or tissue banking preferred.
• CTBS certification required within 2 years of employment.

Responsibilities

• Coordinate completion of donor case files in compliance with OneLegacy policies and procedures.
• Expedite donor case file review and resolve issues on ocular donors with tissue processors.
• Communicate microbiology and pulsatile perfusion culture results to transplant centers.
• Submit donor information to OPTN and other agencies; maintain donor databases accuracy.
• Obtain medical records and documentation to complete donor case files; monitor documentation practices.

Education

Bachelor’s degree (BS) from an accredited four-year college or university

Surgical Technologist program

EMT program

LVN program with state certification

CTBS certification

Job description

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Type: Full-time; Non-exempt

Hours: Two 10-hour and two 12-hour shifts per week. Shifts are PM starting at 4PM.

Work Setting:In-person

Travel: None

Summary of Functions:

The Donor Information Specialist (DIS) is primarily responsible for the completed review of the organ and/or tissue donor case files in a timely manner and in accordance with OneLegacy policies and procedures and regulatory requirements. The completed review includes but is not limited to obtaining corrections from OneLegacy staff, obtaining required documentation from agencies such as hospitals, ME/Coroner’s offices, processors, laboratories, or other relevant government entities, and confirming that the donor case file is correct, accurate, and complete.The DIS will work in partnership with other departments to communicate culture results to transplant centers. The DIS will enter case information into databases as assigned, which may include Organ Procurement Transplantation Network (OPTN) accuracy and timeliness are a crucial element in this responsibility. The DIS is responsible for ensuring the accuracy of donor information in donor databases. The DIS will work with the Supervisor of Donor Information to meet pre-determined chart completion goals and responsibilities that take priority. Performs all duties and responsibilities in compliance with policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state, and local laws.

Duties & Responsibilities:

1. Essential Job Functions:
2. Coordinates Completion of Donor Case Files Facilitates and maintains primary responsibility for the timely completion of organ and/or tissue donor case files in compliance with OneLegacy Policies and Procedure, processors requirements, and local, state, and federal regulations.
3. Expedites the donor case file review and the resolution of issues identified on ocular donors by communicating with the ocular tissue processor(s) via daily pending list.
4. Communicates to transplant centers positive microbiology and pulsatile perfusion cultures in collaboration with the Donor Allocation department.
5. Communicates to all necessary parties of any positive infectious transmissible disease per OneLegacy policy and procedures.
6. Submits data entry of donor information to Organ Procurement Transplantation Network (OPTN) and additional agencies as assigned.
7. Liaisons with tissue processors as assigned. Responds to processor requests (processor pending lists) for outstanding information or corrections to donor case files.
8. Ensures timely provision of donor related documents, laboratory results and information to processors.
9. Monitors and tracks recovery staff department’s documentation practices and provide constructive feedback to recovery staff to improve performance.
10. Obtains medical records, laboratory results, autopsy reports, death certificates, and other required information or documentation necessary to complete the donor case file. Shares information with processors as deemed necessary.
11. Copies or scans charts as required.
12. Proposes, creates, implements, and/or maintains systems (i.e., spreadsheets or database) needed to monitor, track, and expedite the completion of the donor case file.
13. Collaborates with the Center for Disease Control, assist in facilitating sharing of information such as sharing OL at the request of the CDC. Assist in coordinating any additional testing the CDC request.
14. Work with the various Health Departments that are in our DSA. Provide additional information and report cases as applicable by OL policies and procedures.

Donor Records Coordinator Coverage

1. Serves as a back-up Donor Records Coordinator to perform all aspects required for incoming donor chart and associated paperwork processing.

Job Qualifications and Requirements:

Education: Bachelor’s degree (BS) from an accredited four-year college or university, completion of Surgical Technologist, EMT program, or LVN program with state certification is required.

Experience: Two (2+) years recovery experience in organ or tissue banking preferred.

Certification/License: CTBS certification required to be obtained within 2 years of employment.
OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance based on California minimum insurance coverage standards.
Requirement: Employee must be able to pass a local government agency (coroner’s office) background check.
Equipment: Reliable automotive transportation required

Salary Range:$56,376.32-$64,064.00

The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

• Medical/Dental/Vision Plans –Employer pays 90% of premium cost for employee
• 19 days of PTO
• 2 Floating Holidays
• 10 Holidays
• Life Insurance
• Supplemental Life Insurance
• Wellness Plans
• Employee Assistance Program
• Pet Insurance
• Mileage Reimbursement to applicable positions
• Tuition Reimbursement
• Employee Referral Program
• 403b Retirement Plan with an annual discretionary 8% Employer contribution
• School Loan Forgiveness

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.