Donation Clinical Coordinator NS

OneLegacy; Azusa (CA); On-site; USD 72,345 - 91,637; Full time

Benefits offered by this job

Medical/Dental/Vision Plans

19 days of PTO

403b Retirement Plan with 8% employer contribution

Tuition Reimbursement

Employee Referral Program

Job summary

OneLegacy is seeking a Donation Clinical Coordinator based in Azusa, California, to manage donor referrals and facilitate the donation process. The role involves close collaboration with hospitals, compliance with donation laws, and providing support to potential donor families. Preferred candidates have LVN credentials, critical care experience, and strong communication skills. This full-time position offers benefits including medical plans, 19 days of PTO, and a retirement plan with employer contributions.

Qualifications

• Education: LVN with critical care experience or prior relevant OPO experience preferred.
• Previous hospital employment, medical field, 911, and/or ICU experience is preferred.
• Certifications: BCLS, ACLS, and PALS certifications required within 6 months of hire.

Responsibilities

• Assist hospitals in identifying and referring potential donors.
• Facilitate completion of brain death notes and donor management goals.
• Collaborate with hospital staff and internal teams during donation processes.

Skills

Referral management

Medical knowledge

Effective communication

Education

LVN with critical care experience

Associates or Bachelor’s degree

Tools

Microsoft applications

Android applications

Job description

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Details

Job Type: Full-time, Non-exempt

Salary Range: $72,345-$91,637

The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Work Setting: In-person and Field Service Area

Location: Employee may be assigned to a base office in Azusa

Travel: Travel required by personal auto or air to meeting sites and other locations

Summary of Functions

The Donation Clinical Coordinator (DCC) has high proficiency in the referral management process and represents OneLegacy by reinforcing and supporting donation related processes as outlined in the UAGA (Uniform Anatomical Gift Act) and donation specific laws of the California Health and Safety Code. The DCC is responsible for assisting hospitals to identify and refer potential donors, gathering and interpreting medical information to aid in the determination of suitability for a potential donor, discussing the plan of care with the medical team, providing donor management goals to help preserve the opportunity for donation, facilitating completion and review of brain death notes, representing OneLegacy to the potential donor’s authorizing party and when appropriate, undertakes registry notification or approach for donation authorization when necessary, as well as assisting in the donation process occurring at a OneLegacy Recovery Center including, but not limited to, transportation, logistics, documentation, donor care, and organ recovery when necessary.

Duties & Responsibilities

Essential Job Functions

Referral Management Process

1. Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
2. Establish and enhance relationships with the hospital staff to increase referral activity.
3. Introduce yourself to the referred patient’s bedside nurse and the unit Charge Nurse to establish presence. When leaving, notify the bedside Nurse and Charge Nurse, discuss plans and assessment, and inquire if there is anything else needed. The attending physician should be knowledgeable of the OneLegacy referral with direct communication at least for the initial site visit and prior to any approach to the family or Authorizing Party (AP).
4. Collaborate with the Referral Triage Specialist (RTS), Referral‑Supervisor of Organ Procurement (SOP‑R) and/or the Medical Director of Referral Management to manage all active referrals.
5. Access and review the referring hospital’s medical records and populate the Electronic Medical Records system per OneLegacy policy.
6. Review the patient’s medical records and discuss the early stages of medical derangements, current organ function and the current clinical plan with the hospital staff. Based on any abnormal findings, formulate a treatment plan at the direction of the Medical Director of Referral Management and collaborate with hospital staff and physicians regarding interventions needed to optimize organ function and preserve the opportunity for donation.
7. Communicate effectively with hospital staff regarding the progression of active referrals.
8. Review medico‑legal documentation pertaining to brain death declaration for completeness and accuracy according to individual hospital policy, California Health and Safety Code and the 2010 American Association of Neurology Guidelines. When revisions are needed, provide clear direction to appropriately complete documentation. Send acceptable brain death documentation to the RTS for verification per OneLegacy policy.
9. Perform the function of Referral Intake Triage (RIT) which includes answering calls for initial organ referrals, triaging referrals, and charting in the Electronic Medical Records system in collaboration with the RTS to establish acuity.
10. Review the Not Brain Dead (NBD) status board when in a hospital for an active referral.
11. Conduct a site visit on NBD referrals and chart in the EMR system.
12. Identify the Authorizing Party (AP) and any language requirements. Remain vigilant and document pertinent family dynamics and any other relevant information needed to adequately assess the AP and/or family members of potential donors in preparation for an approach.
13. Collaborate with the hospital care team and internal OneLegacy partners in the end‑of‑life discussion to ensure the AP is provided with the opportunity for donation in the most appropriate manner.
14. Work with OneLegacy Clinical Donor Management team members during the donation process to facilitate orders to the bedside Nurse or Physician providing care to the donor.
15. Perform the following:
    1. Coroner notification/release.
    2. Request an initial blood sample in the lab is “on hold” for the coroner, height and weight verification, plasma dilution calculation, generate requisitions for serologies and HLA, labeling/packaging & shipping of blood for HLA & serological testing while charting in the Electronic Medical Records (EMR) system.

Referral Management Precepting

1. DCC functions as primary trainer for new hire RCCs under the direction of the Referral Management Leadership and Education teams.
2. Collaborate with Referral Management Leadership to monitor and maintain department staff competencies and training logs/forms. Utilize multiple training tools provided by the Leadership and Education teams.
3. Participate in "Train the Trainer" meetings to update/discuss staff currently training and help develop plans for staff to get signed off in the future.

Donation after Cardiac Death (DCD) Donor Management

1. Discuss and support the donation process with family members or Authorizing/Acknowledging Party (AP).
2. Manage the administration of the DCD order set to start the case after authorization.
3. Update donor vitals and lab results in line and in pace with the progression of the donor in collaboration with clinical and logistics OneLegacy team members.
4. Work with appropriate hospital personnel to order all applicable diagnostic testing to assess viability and suitability of potential organs for transplant.
5. Perform upload of donor related documentation to digitalDonor and DonorNet as appropriate to progress the donor toward organ allocation.
6. Work with the Donor Allocation department to ensure all needed and necessary documentation, lab values, test results, diagnostics are complete and accurate for the purposes of organ allocation.
7. Collaborate with the Medical Examiner/Coroner, tissue recovery staff, hospital staff, social services, and clergy.
8. Serve as the point of contact for transplant center personnel when needed to discuss current donor stability and clinical condition.
9. Work with appropriate hospital personnel to secure services to facilitate withdrawal of life support for the purposes of organ recovery in the event the donor expires within a time frame compatible with the donation.
   1. Secure pronounced MD or equivalent.
   2. Secure Operating Room time, or equivalent for terminal extubation.
10. Support organ donor family members in person and telephonically, providing updates on the donation process timelines and other needs and considerations.

Other Responsibilities

1. Maintain competency for the position through annual assessments outlined by the Medical Director of Referral Management.
2. Participate in regularly scheduled staff meetings and/or conference calls.
3. Observe a code of ethics that requires truthfulness, honesty, and personal integrity in all activities. An employee’s professional life should be conducted in a manner that would reflect credit on the organization. Employees should present themselves at all times in a manner that would represent professionalism, respect, and dignity for the gift of donation.
4. Perform other duties as assigned.
5. Maintain current ACLS/PALS certification.
6. Maintenance of EMR access and hospital accounts.

Physical Environment / Working Conditions

Location: OneLegacy’s Donor Service Area (DSA)

Travel: Travel required by personal auto or air to meeting sites and other locations

Work Hours: Assigned days and/or shift can be changed according to staffing needs. Must be available to work evenings, holidays, and weekends and overtime as required or assigned. The length of scheduled shift may be extended in order to accommodate fluctuation in referral activity and staffing needs.

Job Qualifications

• Education: LVN with critical care experience or prior relevant OPO experience preferred. Associates or Bachelor’s degree preferred. Knowledge of Microsoft and Android applications required.
• Experience: Required previous hospital employment, experience in the medical field, 911, and/or ICU experience is preferred. Medical terminology is preferred.
• Certification/License: Basic Cardiac Life Support (BCLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications required within 6 months of hire. OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance.
• Equipment: Reliable automotive transportation required.

Benefits

• Medical/Dental/Vision Plans – Employer pays 90% of premium cost for employee
• 19 days of PTO
• 2 Floating Holidays
• 10 Holidays
• Life Insurance
• Supplemental Life Insurance
• Wellness Plans
• Employee Assistance Program
• Pet Insurance
• Mileage Reimbursement to applicable positions
• Tuition Reimbursement
• Employee Referral Program
• 403b Retirement Plan with an annual discretionary 8% Employer contribution
• School Loan Forgiveness

Equal Opportunity Employer
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