Donor Information Coordinator

OneLegacy

Azusa (CA)

On-site

USD 47,000 - 68,000

Full time

31 hours ago

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Benefits offered by this job

Medical benefits

PTO – 19 days

Floating holidays

Holidays

Life Insurance

Wellness plans

Employee Assistance Program

Pet Insurance

Onsite gym

Mileage reimbursement

Tuition reimbursement

Employee referral program

403b retirement plan

Job summary

OneLegacy is seeking a Donor Information Coordinator in Azusa, CA. The role centers on timely review and completion of donor case files, coordination with hospitals, ME/Coroner offices, and processors, and accurate data entry.

You will support the team in meeting chart completion goals and ensure regulatory compliance. The position requires a Bachelor’s degree and CTBS certification within 2 years, with at least two years of recovery experience; in-person work with shifts and weekend

Qualifications

Two years recovery experience preferred.
CTBS certification to be obtained within 2 years of employment.

Responsibilities

Coordinate completion of donor case files in compliance with policies and regulations.
Expedite review of donor files and resolve issues with ocular/tissue processors.
Obtain medical records, lab results, autopsy reports and other required documentation.
Maintain donor information accuracy in databases and communicate with processors.

Skills

Recovery experience

Education

Bachelor’s degree (BS)

CTBS certification

Job description

Join Us in Transforming Lives Every Day

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to

Join Us in Transforming Lives Every Day

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Type

Full-time; Non-exempt

Work Hours

6am-2:30pm OR 8am-4:30pm. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.

Work Setting

In-person.

Location

Azusa

Travel

None

Summary Of Functions

The Donor Information Coordinator (DIC) is primarily responsible for the completed review of the tissue donor case files in a timely manner and in accordance with OneLegacy policies and procedures and regulatory requirements. The completed review includes but is not limited to obtaining corrections from OneLegacy staff, obtaining required documentation from agencies such as hospitals, ME/Coroner’s offices, processors, laboratories, or other relevant government entities, and confirming that the donor case file is correct, accurate, and complete. The DIC will enter case information into databases as assigned, which may include digitalDonor and partners portals. The DIC will collaborate with the health departments that cover our Designated Service Area (DSA) as needed by reporting applicable cases outlined in OneLegacy policies and procedures. The DIC is responsible for ensuring the accuracy of donor information in donor databases. The DIC will work with the Supervisor of Donor Information to meet pre-determined chart completion goals. Performs all duties and responsibilities in compliance with policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state, and local laws.

Duties & Responsibilities

Essential Job Functions

Coordinates Completion of Donor Case Files

Facilitates and maintains primary responsibility for the timely completion tissue donor case files in compliance with OneLegacy Policies and Procedure, processors requirements, and local, state, and federal regulations.

Expedites the donor case file review and the resolution of issues identified as expedited tissue such as ocular donors or fresh tissue grafts by communicating with the ocular/tissue processor(s) via daily pending list or email.

Communicates to all necessary parties of any positive infectious transmissible disease per OneLegacy policy and procedures.

Liaisons with tissue processors as assigned. Responds to processor requests (processor pending lists) for outstanding information or corrections to donor case files.

Ensures timely provision of donor related documents, laboratory results and information to processors.

Monitors and tracks recovery staff department’s documentation practices and provide constructive feedback to recovery staff to improve performance.

Obtains medical records, laboratory results, autopsy reports, death certificates, and other required information or documentation necessary to complete the donor case file. Shares information with processors as deemed necessary.

Copies or scans charts as required.

Proposes, creates, implements, and/or maintains systems (i.e., spreadsheets or database) needed to monitor, track, and expedite the completion of the donor case file.

Donor Records Coordinator Coverage

Serves as a back-up Donor Records Coordinator to perform all aspects required for incoming donor chart and associated paperwork processing.

Other Responsibilities

Represents OneLegacy and provides customer service in a professional manner when working with funeral homes, ME/Coroner, processors, hospitals, patients, guests, physicians, staff and other customers/vendors.

Attends department staff meetings, and any other meetings as required.

Performs all duties and responsibilities in compliance with safety guidelines, policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state and local laws.

Performs quality control practices as defined by the policies and procedures.

Supports the organization’s Standards of Professional Conduct as outlined in the OneLegacy Policies and Procedures, and the mission, vision and values of the organization.

Maintains a neat and organized work station and environment.

Performs other duties and projects as assigned.

Job Qualifications And Requirements

Education: Bachelor’s degree (BS) from an accredited four-year college or university, completion of Surgical Technologist, EMT program, or LVN program with state certification required.

Experience: A minimum of two years recovery experience in organ or tissue banking is preferred. CTBS certification required to be obtained within 2 years of employment.

Salary Range

$46,675.20-$67,683.20

Benefits