Referral Donation Coordinator

OneLegacy

Carpinteria (CA)

On-site

USD 78,062 - 86,881

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision Plans

19 days of PTO

403b Retirement Plan with employer contribution

Job summary

A leading organ and tissue recovery organization seeks a Referral Donation Coordinator in Carpinteria, CA. This role will manage the referral donation process, including assessing potential donors and collaborating with hospitals to maximize donation opportunities. The ideal candidate should have medical experience or critical care certifications. This full-time position offers a competitive salary, benefits, and personal growth opportunities while making a significant impact on lives through donation.

Qualifications

EMT, Paramedic, or LVN with critical care experience preferred.
Experience in the medical field, especially 911 or ICU experience.

Responsibilities

Assess potential donor referrals promptly.
Collaborate with hospital staff to enhance referral activity.
Facilitate the completion of brain death documentation.

Skills

Experience in the medical field

Knowledge of medical terminology

Communication skills

Education

EMT, Paramedic, LVN

Associate’s or Bachelor’s degree

Job description

Join Us in Transforming Lives Every Day

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Type

Full-time; Non-exempt

Work Hours

8 hour shifts: 8am-4:30pm Sunday through Thursday or Tuesday through Saturday. Assigned days and/or nights; shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.

Pay Range

$78,062.40 - $86,881.60 (general guideline; OneLegacy considers factors such as scope and responsibilities, candidate’s experience, education, skills and market conditions.)

Work Setting

In-person and Field Service Area

Location

Carpinteria, Ca

Travel

Occasionally required to travel by personal auto or air to meeting sites and other locations.

Position Summary

The Referral Donation Coordinator (RDC) has high proficiency in the referral management process and represents OneLegacy by reinforcing and supporting donation related processes as outlined in the UAGA (Uniform Anatomical Gift Act) and donation specific laws of the California Health and Safety Code. The RDC is responsible for maximizing donation opportunities at all partner hospitals, coroner and medical examiner offices. They also represent OneLegacy to develop relationships that will maximize the potential for organ, eye and tissue donation as well as determine if the referral is suitable for recovery and transplantation. The RDC assists hospitals to identify and refer potential donors, gathers and interprets medical information to aid in the determination of suitability, discusses the plan of care with the medical team, provides donor management goals to help preserve the opportunity for donation, facilitates completion and review of brain death notes, represents OneLegacy to the potential donor’s authorizing party and undertakes registry notification or approach for donation authorization when necessary, and assists in the donation process.

Duties & Responsibilities

Essential Functions

Respond promptly to potential donor referrals to assess suitability and enhance the donation process.
Establish and enhance relationships with hospital staff to increase referral activity.
Introduce to the referred patient’s bedside nurse and unit Charge Nurse, notify upon leaving, discuss plans, and inquire if any further assistance is needed. The attending physician should be knowledgeable of the OneLegacy referral with direct communication at least for the initial site visit and prior to any approach to the family or Authorizing Party (AP).
Collaborate with the Referral Triage Specialist (RTS), Referral-Supervisor of Organ Procurement (SOP-R) and/or Medical Director of Referral Management to manage all active referrals.
Access and review the referring hospital’s medical records and populate the Electronic Medical Records system per OneLegacy policy.
Review patient’s medical records, discuss early stages of medical derangements, current organ function and clinical plan with hospital staff. Based on abnormal findings, formulate a treatment plan directed by the Medical Director of Referral Management and collaborate with hospital staff and physicians regarding interventions needed to optimize organ function.
Communicate with hospital staff regarding the progression of active referrals.
Review medico-legal documentation related to brain death declaration for completeness and accuracy according to hospital policy, California Health and Safety Code and the 2010 American Association of Neurology Guidelines. When revisions are needed, provide clear directions; send acceptable brain death documentation to the RTS for verification per OneLegacy policy.
Perform Referral Intake Triage (RIT) including answering calls for initial organ referrals, triaging referrals, and charting in the Electronic Medical Records system in collaboration with the RTS to establish acuity.
Review the Not Brain Dead (NBD) status board when in a hospital for an active referral.
Conduct a site visit on NBD referrals and chart in the EMR system.
Identify the Authorizing Party (AP) and any language requirements. Remain vigilant and document pertinent family dynamics and other relevant information needed to assess the AP and/or family members of potential donors in preparation for an approach.
Collaborate with the hospital care team and internal OneLegacy partners in the goals of care discussion to ensure the AP is provided with the opportunity for donation in the most appropriate manner.
Work with OneLegacy Clinical Donor Management team members during the donation process to facilitate orders to the bedside Nurse or Physician providing care to the donor.
Perform the following:

Coroner notification/release.
Request that an initial blood sample in the lab is “on hold” for the coroner, height and weight verification, plasma dilution calculation, generate requisitions for serologies and HLA, labeling/packaging & shipping of blood for HLA & serological testing while charting in the Electronic Medical Records (EMR) system.

CME Screening (Medical Examiner Donation Specialist)

Collaborate with OneLegacy team members and key Medical Examiner and Coroner partners to provide real‑time referral support and assess the effectiveness of the donation process.
Collaborate and build working relationships with Medical Examiner/Coroner/Sherriff staff.
Perform screening for potential donors at the Medical Examiner/Coroner facilities.
Gather information from the coroner’s databases, medical records, and investigation reports.
Enter screening information into Electric Medical Records system.
Report referral to the Family Care Center departments for approach.
Communicate with Eye Bank staff regarding autopsy scheduling.
Communicate in real time with various departments throughout the organization regarding organ and tissue donation.
Interview pathologist and obtain COD and autopsy findings.
Coordinate with Coroner personnel on the recovery time logistics for specimen collection, autopsy scheduling, request for Photos/X-rays, and other processing to identify potential referrals.
Perform physical exam of potential donors.
Perform specimen collection and request for specimen hold and release.
Obtain authorization to recover on consented tissue donors for transplant/research within the CME/Coroner jurisdiction.
Collect coroner post‑recovery follow up information, such as autopsy report/COD/Investigation, reports as requested by Donor Information Department or Eye Bank Operations.
Conduct interviews of investigator or pathologist consult on recovered donors as requested by Donor Information Department or Eye Bank Operations.
Document referral information into the Electronic Medical Records system.

Donation Process Support (Hospital Partnerships)

Respond to the needs of the hospitals by completing referral evaluations, following up on existing referrals, and providing additional clinical support as needed.
Act as an internal and external resource for hospital donation programs and the donation process.
Maintain a functional understanding of legal and clinical aspects of death by neurological criteria, donation after cardiac death, organ, eye and tissue recovery protocols, donor maintenance, transplantation, organ, eye and tissue allocation and preservation.
Develop and implement effective communication pathways with both internal and external stakeholders to streamline and support the donation process.
Proactively identify educational opportunities within hospital and physician groups and conduct education to meet or exceed CMS Conditions of Participation standards.

Other Responsibilities

Maintain competency for the position through annual assessments outlined by the Medical Director of Referral Management.
Participate in regularly scheduled staff meetings and/or conference calls.
Observe a code of ethics that requires truthfulness, honesty, and personal integrity in all activities. Employees should present themselves at all times in a manner that would represent professionalism, respect, and dignity for the gift of donation.
Perform other duties as assigned.
Maintain current ACLS/PALS certification.
Maintain EMR access and hospital accounts.

Job Qualifications And Requirements

Education: EMT, Paramedic, LVN with critical care experience or prior relevant OPO experience preferred; Associates or Bachelor’s degree preferred. Knowledge of Microsoft and Android applications required.
Experience: Experience in the medical field, 911, and/or ICU experience is preferred. Medical terminology is preferred.
Certification/License: Basic Cardiac Life Support (BCLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications are required within 6 months of hire. OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance.
Equipment: Reliable automotive transportation required.

Benefits