Donor Greeter - Full Time

Goodwill Industries of the Valleys; Palmyra (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Store Associate to support customer service, maintain a clean retail space, greet donors, assist shoppers, and help process donations.

Under the Store Manager's supervision, the role emphasizes security, maintenance, and accurate donor records, with teamwork to maximize store efficiency and donor satisfaction.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide customer service and assist donors and customers.
• Maintain facility security and store upkeep.
• Greet and assist donors, break down donations, and keep donor records accurate.

Skills

Read and write

Verbal communication

Basic math

Independent work

Teamwork ability

Positive, neat appearance

Adaptability to essential tasks

Job description

Mission Contribution

To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.

Summary

Under the direct supervision of the Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

Minimum Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Special Requirements

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Able to stand, bend and reach.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.
• Able to perform tasks that require repetitive motion. Manual dexterity is required.