Donor Greeter (Corinth)

Memphis Goodwill, Inc.; Corinth (MS); On-site; USD 25,000 - 30,000; Full time

Job summary

Memphis Goodwill, Inc. is looking for a Donor Greeter in Corinth, Mississippi. This role involves greeting donors in a friendly manner, assisting with the unloading of donations, and maintaining a clean work environment. Candidates should have a high school diploma or GED and be able to lift up to 60lbs.

The position may require working evenings and weekends, and an effective communicator who can work as part of a team is essential.

Qualifications

• Ability to bend, reach, and stand for extensive periods of time.
• Ability to lift up to 60lbs regularly.
• Effective verbal and written communication skills.

Responsibilities

• Greet donors promptly and courteously.
• Assist with unloading donations from vehicles.
• Maintain a clean and organized work area.

Skills

Effective communication

Customer service

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

JOB SUMMARY: Under the direct supervision of the TLC and/or Assistant Team leader (ATL), the Donor Greeter ensures donors are greeted in a prompt, friendly, and courteous manner; assist donors with the unloading of donations from vehicles, offers tax receipts, and maintains accurate daily counts of donations. The Donor Greeter will ensure a neat, clean, organized, and hazard free work station; free of debris and trash. The Donor Greeter must demonstrate a positive and courteous demeanor.

JOB DUTIES

• Greets donors within 10 seconds in a prompt, friendly and courteous manner.
• Ensures 100% donor and customer satisfaction.
• Assist donors with the unloading of donations from vehicles, offer tax receipts, maintains accurate daily counts of donations.
• Separates and records donations into categories: provide daily counts to Supervisor.
• Use proper safety procedures when using the compactor, lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
• Maintains drive-through and work area in a clean and organized manner.
• Transports trash to compactor/dumpster and operate compactor as needed.
• Adheres to all MGI and personnel policies and procedures; follow good safety and security practices including reporting safety hazards.
• Reviews and utilizes current Consumer Product Safety Commission Recall bulletins to prevent unsafe items from being sold in the store.
• Attends in-service and related training as assigned by TLC.
• Other duties as assigned by the TLC and/or ATL.

PHYSICAL DEMANDS

• Ability to lift up to 60lbs, bending, pushing, pulling or reaching.
• Ability to stand and/or walk for long periods of time.

WORKING CONDITIONS

Variations of temperature.

INTERPERSONAL RELATIONS

• Ability to develop and maintain an effective working relationship with TLC, ATL, team members, customers, donors.
• Ability to maintain a positive friendly attitude and a neat, clean and well-groomed appearance.
• Must be able to communicate effectively and provide general feedback.
• Attends in-service related training as assigned by the TLC and/or ATL.

MINIMUM QUALIFICATIONS

• A high school diploma or GED.
• Ability to bend, reach, and stand for extensive periods of time, and lift up to 60lbs on a regular basis.
• Ability to effectively communicate both verbally and in writing; and perform basic mathematical skills.
• Must be willing to work evenings and weekends/ flexible schedule.