Donor Experience Associate – Frontline Greeting & Backroom

Goodwill NCW Jobs; Town of Farmington (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill NCW seeks a Donation Center Associate to greet donors, unload donations, and maintain accurate counts in a fast-paced backroom environment. You will help load/unload trailers and operate power equipment as trained.

You'll contribute to a clean, safe workspace, sort donations, label goods, and support with general tasks while following a flexible schedule that includes holidays, evenings and weekends.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and uses team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Skills

Time management

Communication

Customer service

Attention to detail

English fluency

Basic math

Computers

Willingness to learn

Job description

Goodwill NCW seeks a Donation Center Associate to greet donors, unload donations, and maintain accurate counts in a fast-paced backroom environment. You will help load/unload trailers and operate power equipment as trained.

You'll contribute to a clean, safe workspace, sort donations, label goods, and support with general tasks while following a flexible schedule that includes holidays, evenings and weekends.