Donor Experience Coach & Site Leader

Goodwill Southeast Georgia; Statesboro (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive health and dental benefits

Generous paid time off (PTO)

Free training and development programs

Job summary

A community-focused nonprofit organization in Statesboro, Georgia, is seeking a Donor Experience Lead to enhance the donor experience and supervise staff. In this role, you will manage daily operations at the donation site, ensuring compliance with standard operating procedures while providing outstanding customer service. Ideal candidates will have strong communication skills and a commitment to community values. This position includes competitive pay and comprehensive benefits.

Qualifications

• Ability to work flexible hours including nights and weekends.
• Strong eyesight and color definition.
• Experience using a hand truck.

Responsibilities

• Supervise daily activities and staff at the assigned site.
• Greet donors promptly within 10 seconds and assist with unloading.
• Conduct team huddles and safety training sessions.

Skills

Interpersonal communication skills

Customer service commitment

Organizational skills

Education

High school diploma or GED

Job description

A community-focused nonprofit organization in Statesboro, Georgia, is seeking a Donor Experience Lead to enhance the donor experience and supervise staff. In this role, you will manage daily operations at the donation site, ensuring compliance with standard operating procedures while providing outstanding customer service. Ideal candidates will have strong communication skills and a commitment to community values. This position includes competitive pay and comprehensive benefits.