Donor Experience & Blood Collection Specialist

americanredcross; Manchester (NH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible

PTO: Starting 15 days a year; based on

Holidays: 11 paid holidays comprised

401K with up to 6% company match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Service Awards and recognition

Job summary

American Red Cross in Manchester, NH is seeking candidates for a phlebotomy support role with paid training and no prior medical experience required. You will help with donor flow, prepare sites, and ensure safety and compliance as lifesaving blood donations are collected.

Starting pay is detailed in the posting, and you will join a mission-driven team that values growth through mentorship and meaningful community impact while offering benefits and a supportive work environment.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.

Responsibilities

• Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
• May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.

Skills

Customer service

Verbal communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

American Red Cross in Manchester, NH is seeking candidates for a phlebotomy support role with paid training and no prior medical experience required. You will help with donor flow, prepare sites, and ensure safety and compliance as lifesaving blood donations are collected.

Starting pay is detailed in the posting, and you will join a mission-driven team that values growth through mentorship and meaningful community impact while offering benefits and a supportive work environment.