Donor Experience Associate - Backroom & Greeter

Goodwill NCW Jobs; Green Bay (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Goodwill NCW is seeking a part-time team member to assist donors, unload donations, and help manage a backroom and donation flow at the Green Bay store. The role includes operating power equipment and ensuring accurate counts and safe handling of donations.

Responsibilities include sorting donations, labeling, maintaining cleanliness, and assisting with transport preparation. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Experience operating power equipment preferred.
• Basic math skills required.
• Fluent in English.
• Experience with computers or willingness to learn.

Responsibilities

• Greets and assists donors to safely unload donations and uses team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe backroom; completes checklists and assists with cleaning tasks.
• Sorts donations into correct categories and prepares items for transport.

Skills

Time management

Customer service

English fluency

Willingness to learn

Reliability

Ability to work variable hours

Tools

Power equipment (stacker, pallet jack)

Forklift training

Job description

Goodwill NCW is seeking a part-time team member to assist donors, unload donations, and help manage a backroom and donation flow at the Green Bay store. The role includes operating power equipment and ensuring accurate counts and safe handling of donations.

Responsibilities include sorting donations, labeling, maintaining cleanliness, and assisting with transport preparation. Flexibility to work evenings, weekends, and holidays is required.