Donor Experience & Backroom Associate

Goodwill NCW Jobs; Oshkosh (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill NCW in Wisconsin Oshkosh is seeking a team-oriented Donation Center Associate to greet donors, assist with unloading donations from vehicles, and help keep the backroom organized and safe.

You will operate pallet jacks and other power equipment, maintain accurate daily counts, sort donations into categories, and prepare items for transport with attention to detail. A reliable, flexible schedule including holidays, evenings, and weekends is required.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Basic math skills.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.
• Experience operating power equipment preferred.

Responsibilities

• Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and uses team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Skills

Time management

Communication

Customer service

Attention to detail

English fluency

Basic math

Computers

Power equipment operation

Reliability

Flexible schedule

Tools

Power equipment

Job description

Goodwill NCW in Wisconsin Oshkosh is seeking a team-oriented Donation Center Associate to greet donors, assist with unloading donations from vehicles, and help keep the backroom organized and safe.

You will operate pallet jacks and other power equipment, maintain accurate daily counts, sort donations into categories, and prepare items for transport with attention to detail. A reliable, flexible schedule including holidays, evenings, and weekends is required.