Donor Experience Architect (Assistant Director)

Northern Kentucky University; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Northern Kentucky University is seeking an Assistant Director of Donor Engagement to design and coordinate donor experiences and demonstrate the impact of giving. This role is part of University Advancement, ensuring timely acknowledgments and ongoing donor engagement.

You will coordinate storytelling, donor/beneficiary connections, and events, maintain the donor database, and provide administrative support for donor visits and outreach.

Qualifications

• Bachelor's degree required.
• 2 years of related work experience required.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Creativity and problem-solving skills.
• Ability to work collaboratively.
• Commitment to the mission and vision of Northern Kentucky University.
• Proficiency in Microsoft Office suite and donor management software (Raiser’s Edge) preferred.

Responsibilities

• Design and coordinate donor experiences and connections to the impact of their giving.
• Coordinate opportunities for donors to understand the impact of their giving through storytelling and events.
• Coordinate and execute the acknowledgment process for gifts, including routing, personalizing, and sending acknowledgments.
• Manage donor relations events throughout the year.
• Maintain NKU’s donor database and ensure touchpoints are captured accurately.
• Provide administrative support for donor visits and donor relations operations.
• Identify engagement opportunities within an assigned stewardship portfolio.

Skills

Attention to detail

Task management

Written & verbal communication

Creativity & problem-solving

Collaboration

Mission-driven

Ethical standards

Microsoft Office & Raiser's Edge

Education

Bachelor's degree

Tools

Raiser’s Edge

Job description

Northern Kentucky University is seeking an Assistant Director of Donor Engagement to design and coordinate donor experiences and demonstrate the impact of giving. This role is part of University Advancement, ensuring timely acknowledgments and ongoing donor engagement.

You will coordinate storytelling, donor/beneficiary connections, and events, maintain the donor database, and provide administrative support for donor visits and outreach.