Donor Engagement & CRM Specialist

Libris Innovations; Indianapolis (IN); On-site; USD 52,000 - 74,000; Full time

Job summary

The Indiana Biosciences Research Institute (IBRI) is seeking a Philanthropy Coordinator to provide essential operational support to the Philanthropy team.

This full‑time role will manage gift processing, donor acknowledgments, Salesforce CRM practices, and support prospect research, portfolio management, pipeline and metrics reporting, campaign and event support, and meeting preparation for philanthropy leadership.

Qualifications

• Bachelor’s degree required.
• 2+ years of relevant experience in philanthropy, nonprofit operations, donor relations, advancement services, development operations, CRM administration, or a related field preferred; candidates with less experience may be considered with the right skills and potential.
• Strong organizational skills with attention to detail, with the ability to manage accurate donor, gift, and prospect information.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills, including the ability to prepare clear donor profiles, acknowledgments, and briefing materials.
• Experience planning and supporting events or meetings, including logistics, materials, vendor coordination, and on‑site set‑up.

Responsibilities

• CRM Data Management: Participate in the development and implementation of best practices for donor data entry and relationship tracking.
• Prospect Research & Portfolio Support: Identify, research, and profile prospective donors to support donor acquisition and engagement strategies.
• Gift Processing & Donor Stewardship: Accurately record, track, and process gifts; generate timely donor acknowledgments and tax receipts.
• Department Operations & Collaboration: Schedule and coordinate appointments, meetings, calendars, and donor mailings.
• Executive Support Collaboration: Provide backup support across the executive support team and manage two complex calendars.

Skills

Donor relations

CRM administration

Event planning

Data entry

Communication skills

Discretion with confidential 정보

Organization skills

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

The Indiana Biosciences Research Institute (IBRI) is seeking a Philanthropy Coordinator to provide essential operational support to the Philanthropy team.

This full‑time role will manage gift processing, donor acknowledgments, Salesforce CRM practices, and support prospect research, portfolio management, pipeline and metrics reporting, campaign and event support, and meeting preparation for philanthropy leadership.