Donor Engagement & Communications Lead

Nashville Public Radio; Provo (UT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

United Way of Utah County seeks a creative, relationship-driven Donor Relations & Communications Officer to lead donor communications and engagement strategies that strengthen relationships, inspire generosity, and demonstrate the impact of giving. This role combines fundraising communications, marketing, technology, and donor stewardship.

The Donor Relations Officer will oversee donor email communications, direct mail campaigns, fundraising appeals, and stewardship efforts while improving

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• Excellent writing, editing, and verbal communication skills.
• Familiarity with Salesforce or other CRM systems and email marketing platforms such as Mailchimp is preferred.

Responsibilities

• Lead donor communication strategies across campaigns and audiences.
• Develop annual donor communication calendars for fundraising, stewardship and engagement.
• Write and coordinate donor emails, direct mail, fundraising appeals, giving statements and donor recognition.
• Manage segmented email campaigns delivering personalized communications based on donor interests.
• Evaluate and implement new email marketing platforms and workflows to improve engagement.
• Develop donor segmentation, automation and communication systems to strengthen stewardship.
• Analyze campaign performance and recommend new strategies to improve fundraising results.
• Cultivate and steward Leadership Donors through meetings and events.
• Coordinate donor tours and engagement opportunities.
• Lead communications for campaigns supporting program initiatives.

Skills

Writing

Editing

Verbal communication

Project management

CRM platforms

Mailchimp

Education

Bachelor’s degree

Tools

Salesforce

Job description

United Way of Utah County seeks a creative, relationship-driven Donor Relations & Communications Officer to lead donor communications and engagement strategies that strengthen relationships, inspire generosity, and demonstrate the impact of giving. This role combines fundraising communications, marketing, technology, and donor stewardship.

The Donor Relations Officer will oversee donor email communications, direct mail campaigns, fundraising appeals, and stewardship efforts while improving