Donor Collection Specialist, Trainee

Arup; Sandy (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Shift differential

Job summary

ARUP Laboratories is seeking a Donor Collection Specialist to operate across Research Park, Sandy Donor Center, and mobile blood drives. The role requires flexibility for holidays and weekends and travel between sites.

The incumbent will register donors, collect blood products, and ensure traceability and data integrity while adhering to safety and regulatory standards. Candidates must pass the required examination within 9 months and may bring one year of clinical lab or donor service

Qualifications

• Must pass the ARUP Donor Collection Specialist Examination within 9 months of hire.
• One year of experience in a clinical laboratory, blood bank, or blood collection facility is preferred.
• One year of customer service experience.
• Six months of phlebotomy experience.

Responsibilities

• Greets and accurately registers donors.
• Collects whole blood units according to SOP and maintains documentation.
• Travels to mobile sites for blood drives and assists with setup/takedown of mobile drives.
• Provides complete donor care including pre/post-donation information and monitoring.
• Performs quality control and equipment maintenance within set parameters.
• Answers telephone calls and refers problems to appropriate personnel.
• Maintains work area and cleans equipment after use.
• Attends laboratory meetings and trainings as required.
• Maintains data security and patient confidentiality.

Skills

Phlebotomy

Donor screening

Customer service

Education

High School Diploma or Equivalent

Job description

Schedule

Variable Schedule (5 days per week)

Sunday through Saturday (need to be available for 2 weekend days a month)

Between hours of 5:00 AM - 11:00 PM

Primary Purpose

Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving.

This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives).

Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire.

About ARUP

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions

• Greets and accurately registers donors.
• Obtains and evaluates donor information from allogeneic, autologous, and directed donors.
• Accurately interprets donor suitability by performing medical history on donors.
• Performs and evaluates limited physical examination of donors according to SOP.
• Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive.
• Prepares and packages whole blood units properly for shipment to processing.
• Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure.
• Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions.
• Provides cardiopulmonary resuscitation and requests emergency care when necessary.
• Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound.
• Performs and documents quality control and equipment maintenance within predetermined parameters.
• Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual.
• Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals.
• Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required.
• Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed.
• Attends laboratory meetings and in‑services as required.
• Remains current in all procedures. Completes all competency requirements within stated timeframe.
• Observes principles of data security and patient confidentiality.
• Maintains ethical standards in the performance of testing and in interactions with donors, patients, co‑workers, and other health care professionals.
• Maintains timely and effective communication with management to ensure that all potential problems or issues are identified.
• Performs telephone recruiting of donors when needed.
• Other duties as assigned.

Physical and Other Requirements

• Stooping: Bending body downward and forward by bending spine at the waist.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
• Communicate: Frequently and effectively communicate with others.
• PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.
• ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
• Color Vision: Perception of and ability to distinguish colors

This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.

Qualifications

Education

Required

High School Diploma or Equivalent or better.

Experience

Required

Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire

Preferred

One year of experience in a clinical laboratory, blood bank, or blood collection facility

One year of previous customer service experience

Six months of previous phlebotomy experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.