Donor Center Technician III

Octapharma Plasma, Inc.; Aurora (CO); On-site; USD 30,858 - 51,425; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account (HSA)

Paid time off

Tuition reimbursement

Employee assistance program (EAP)

Job summary

A growing medical company in Aurora, Colorado is seeking a dedicated team member to ensure donor safety and operational compliance. In this role, you will oversee the plasma donation process, maintain a positive donor experience, and manage compliance with health regulations. Ideal candidates will possess customer service skills, strong organizational abilities, and a high school diploma. Join us to make a real difference in people's lives while advancing your career with comprehensive benefits.

Qualifications

• Must complete initial training, including QA-Backup and/or NexSys Technician.
• Three months experience in clerical or customer service position preferred.
• Basic computer knowledge and skills required.

Responsibilities

• Ensure operation compliance with state and federal regulations.
• Maintain high customer service and positive donor experience.
• Monitor donor conditions for comfort and safety.

Skills

Customer service

Organizational skills

Basic computer skills

Ability to read and follow instructions

Communication skills

Education

High school diploma or equivalent (GED)

Job description

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

This is What You’ll Do:

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
  Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
  standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line company values
  and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and
  maintains an orderly work area with sufficient supplies to meet production demands.
• Maintains Donor Center equipment based on Standard Operating Procedures and applicable
  manufacturer instructions.
• Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality
  of plasma product.
• Maintains Donor confidentiality based on company policy.
• Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
• Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous
  waste.
• Responsible for mentoring Donor Center Technician I and may be assigned to drive training
  efficiencies to ensure timeliness and compliance and may be assigned as a Designated Trainer.
  Partners with Quality Assurance on overall center performance (favorable performance
  observations, CAPA implementations and continuous improvement initiatives).
• Responsible for troubleshooting machine alarms/alerts and perform QCs both routinely (defined
  as daily/monthly) as well as periodic (defined as quarterly/annually) on equipment.
• Assists with storage room organization and performs assigned tasks following the First In, First
  Out (FIFO) method.
• Performs other job-related tasks, as assigned.
  
• Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
• Performs finger stick for Microhematocrit and Total Protein determination.

Plasma Collection:

• Sets up and prepares all equipment and disposable supplies for venipuncture and
  plasmapheresis procedures per standard operating procedures.
• Disconnects donor after plasmapheresis process is completed per standard operating procedure.
• Maintains proper ratio to ensure donor safety and quality of product.
• Operates the automated plasmapheresis machines including response and evaluation of all
  machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating
  Procedures.
• Handles tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating
  Procedures.
• Prepares product and samples for shipments, per Standard Operating Procedures and federal
  transportation regulations.
• Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if
  equipment is not functioning properly. Record variance if applicable.

This is What It Takes:

• Employee must have all initial training completed, including QA-Backup and/or NexSys Technician.High school diploma or equivalent (GED) required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations
  required.

Scheduling:

• Must be able to work day and evening hours, weekends, holidays, and extended shifts on a
  frequent basis.
• Attendance and punctuality required.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• Paid time off
• Personal time

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

The expected base pay for this position is $22.40 - $29.86 - $37.33. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Octapharma Plasma offers the following benefits for this full-time position:

Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.

Workingat Octapharma Plasma

We aspire to create a culture in which our employees feel inspired. You may be motivated to connect with donors, lead donation centers to new heights of excellence, or provide ideas and vision at a corporate level. We welcome you to consider all possibilities and see what positions best fit your interests and talents.Join the Octapharma Plasma team

With donation centers and team members throughout the U.S., Octapharma Plasma is growing at an impressive pace, and so is the positive impact of our work. Forming a diverse, inclusive, and collaborative community, Octapharma Plasma offers ways to enhance your life, career, and sense of professional accomplishment to everyone who joins our family.

Please be advised that, although we may not have an immediate requirement at this time, we are consistently interested in engaging with well-qualified candidates for future opportunities. If you are interested in exploring a career with Octapharma Plasma, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. We expect the application window to close within 60days from the posting date. Please ensure all applications are submitted before the deadline.

Interested? Learn more online and apply now at:

And if you know someone else who’d be a great fit at Octapharma Plasma, Inc., please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.