Donor Center Associate — Customer Delight & Sorting

Memphis Goodwill Industries Inc; Memphis (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Industries Inc. in Memphis, TN is seeking a Donation Center Attendant at Southwind ADC. The role greets donors, unloads donations, issues tax receipts, and maintains accurate daily donation counts while upholding safety standards.

The position involves sorting donations, managing supplies, and supporting transportation as needed. You will follow Goodwill policies and collaborate with team members in a fast-paced environment.

Responsibilities

• Ensures 100% donor and customer delight.
• Greets donors promptly and politely, unloads donations from vehicles, offers tax receipts, and maintains accurate daily counts of donations.
• Responsible for stewardship of all donated items, ensuring donations remain Memphis Goodwill property and are not used personally.
• Breaks down donations into categories.
• Maintains drive-through and ADC site per image and safety standards.
• Orders and maintains supplies efficiently and secures/use them appropriately.
• Follows Memphis Goodwill policies, safety and security practices, and reports hazards or injuries.
• Ensures accurate donor tracking and counts.
• Ensures proper use and reporting of on-hand equipment.
• Practices safe handling of material movement equipment and communicates safety concerns.
• Assists Transportation with delivery and pick up of equipment when possible.
• Performs duties within the framework of our Guiding Principles.
• Communicates with trainers and leadership about opportunities at the ADC site and supports peers as needed.
• May participate in activities outside of Goodwill.
• Attends in-service and related training as assigned by team leader Coach.
• Other duties as assigned by ADC or Operations Leadership.

Job description

Memphis Goodwill Industries Inc. in Memphis, TN is seeking a Donation Center Attendant at Southwind ADC. The role greets donors, unloads donations, issues tax receipts, and maintains accurate daily donation counts while upholding safety standards.

The position involves sorting donations, managing supplies, and supporting transportation as needed. You will follow Goodwill policies and collaborate with team members in a fast-paced environment.