Donations & Warehouse Specialist (Forklift-Certified)

The Salvation Army; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army in Pittsburgh is seeking a Warehouse Associate to support daily sorting, loading and unloading of merchandise, and safe handling of donations. You will assist Thrift Store operations and maintain a clean dock, warehouse, and surrounding areas.

Role requires ability to stand for long periods, basic English communication, and a diligent, courteous approach with customers and donors. Training will be provided for forklift operation and safety protocols.

Qualifications

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Good customer service skills.
• Ability to understand and follow directions.
• Ability to stand for long periods of time.

Responsibilities

• Keep work area clean and in order at all times.
• Ensure the safe and expeditious movement of merchandise in and out of warehouse in cooperation with other warehouse personnel.
• Do not allow any items to be set aside for any individual.
• Do not allow any sales to be made in the warehouse or dock area.
• Do not allow unauthorized personnel in the warehouse or dock area.
• Responsible for loading and unloading of truck assigned and others as requested.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e., hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Serve all customers and donors in a courteous and efficient manner.
• Handle all donations with care.
• Maintain the cleanliness of the dock, warehouse, bathrooms, sidewalks, and parking areas daily.
• Safeguard all donated materials and assigned equipment.
• Bale ragouts and cardboard as assigned.
• Assist as required with sorting room operation.
• Cross train in all sorting room functions under the guidance of the Sorting Room Supervisor.
• Assist in cleaning and general maintenance of sorting room area.
• Categorize and box seasonal clothing, bric, and shoes.
• Sort and clean all saleable merchandise daily as required.
• Operate forklift as needed, after receiving proper training and certification, observing all safety regulations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor, Administrator, or other management.

Skills

English communication

Customer service

Follow directions

Stamina standing

Tools

Forklift operation

Job description

The Salvation Army in Pittsburgh is seeking a Warehouse Associate to support daily sorting, loading and unloading of merchandise, and safe handling of donations. You will assist Thrift Store operations and maintain a clean dock, warehouse, and surrounding areas.

Role requires ability to stand for long periods, basic English communication, and a diligent, courteous approach with customers and donors. Training will be provided for forklift operation and safety protocols.