Donation Warehouse Associate — Customer Care & Sorting

Goodwill Southeast Georgia; Savannah (GA); On-site; USD 18,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (health, dental, and

Generous PTO/holidays

Celebratory activities

Training programs

Job summary

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to be the first point of contact for donors and customers, delivering excellent service and ensuring a positive experience. You will help unload and categorize donations, maintain clean and organized spaces, and keep accurate donation records while following safety practices.

Join a mission-driven team that values diversity and community contribution.

Qualifications

• High School diploma or GED or equivalent job-related experience.
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate routing.
• Functional reading and writing skills.
• Good eyesight and color vision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and carry 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
• Work indoors and outdoors with weather exposure.
• Exposure to dust and moderate physical exertion.
• Adapt to a fast-paced environment with occasional short deadlines.

Responsibilities

• Ensure 100% donor and customer satisfaction.
• Greet donors promptly and courteously with a friendly demeanor.
• Assist donors in unloading donations and offer tax receipts.
• Maintain accurate daily donation counts.
• Break down donations into appropriate categories.
• Process hard goods as a priority.
• Ensure all donations are processed within 24 hours.
• Keep drive-through and work area clean, neat, and organized.
• Transport trash to the compactor and operate it as needed.
• Uphold safety policies and report hazards or injuries.
• Provide excellent customer service to all customers.
• Work with store management to meet store goals and deadlines.
• Participate in activities outside of the store as needed.
• Attend training sessions as assigned.
• Contribute to the mission by supporting overall goals.

Skills

Interpersonal communication

Reading & writing

Flexibility

Physical endurance

Education

High School diploma or GED

Job description

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to be the first point of contact for donors and customers, delivering excellent service and ensuring a positive experience. You will help unload and categorize donations, maintain clean and organized spaces, and keep accurate donation records while following safety practices.

Join a mission-driven team that values diversity and community contribution.