Donation Team Member

Goodwill Industries Of North Louisiana Inc; Alexandria (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Goodwill Industries Of North Louisiana Inc in Alexandria, VA is seeking a front-line donor services associate. You will act as the main point of contact for individuals donating items, delivering friendly, fast, accurate service while following established guidelines to accept, receive and sort donations.

You will assist with material handling using pallet jacks, keep the work area clean and safe, and may occasionally serve as a processor.

Qualifications

• Experience in customer service is preferred.
• Ability to follow guidelines for accepting, receiving and sorting donations.
• Willingness to assist with material handling and maintain a clean, safe work area.

Responsibilities

• Serve as the main contact for donors.
• Assist with donation intake and sorting.
• Move pallets and containers using pallet jacks.
• Maintain a clean, organized work environment to ensure safety.
• May work as a processor when required.

Skills

Customer service

Safety awareness

Material handling

Education

High school diploma/GED

Tools

Pallet jack

Job description

Provides friendly, fast, accurate and safe customer service. As the main point of contact for someone donating items to Goodwill, outstanding customer service and the ability to move quickly is required. Follows guidelines to accept, receive and sort donations received from the public. Assist with material handling by moving full and empty containers/gaylords using pallet jacks. Assists with the maintenance of a clean and organized work environment to ensure safe working area for co-workers and donors. May be required to work as a processor at times.Education and/or Experience: High school diploma/GED or equivalent combination of education and experience. Prior customer service experience preferred.Screenings: A background screening will be completed as a condition of employment.