Donation Processing & Donor Services Associate - Part-Time

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Part-time benefits package

403(b) retirement plan

Voluntary life insurance

Paid time off pro-rated

Job summary

The Salvation Army USA Central Territory in Zion, IL is seeking a Donation Processing Associate to be the first point of contact for donors. This part-time role combines customer service, donation processing, and mission-driven work to support local programs.

You will greet donors, process donations, maintain a clean donation area, and assist with pickup logistics while complying with center policies. The position requires a high school diploma, basic computer and math skills, and a willingness

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or equivalent

Job description

The Salvation Army USA Central Territory in Zion, IL is seeking a Donation Processing Associate to be the first point of contact for donors. This part-time role combines customer service, donation processing, and mission-driven work to support local programs.

You will greet donors, process donations, maintain a clean donation area, and assist with pickup logistics while complying with center policies. The position requires a high school diploma, basic computer and math skills, and a willingness