Donation Processing & Donor Experience Specialist

tsainternal; Minneapolis (MN); On-site; USD 19,000 - 26,000; Part time

Job summary

The Salvation Army in Minneapolis is seeking a Part-time Donation Center Associate to support donor services and maintain a clean, organized donation area while ensuring accurate donation tracking.

You will greet donors, process donations, sort and load items, assist with pickups, and help meet daily production goals. A flexible schedule including weekends and evenings is required to support center operations.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication skills

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army in Minneapolis is seeking a Part-time Donation Center Associate to support donor services and maintain a clean, organized donation area while ensuring accurate donation tracking.

You will greet donors, process donations, sort and load items, assist with pickups, and help meet daily production goals. A flexible schedule including weekends and evenings is required to support center operations.