Donation Processing Associate (PM)

The Salvation Army USA Central Territory; Racine (WI); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

403(b) plan

Life insurance

Paid time off

Sick days

Job summary

The Salvation Army USA Central Territory in Racine, Wisconsin is seeking a part-time Donation Processing Associate to greet donors, process donations, and keep the donation area organized. This role supports truck loading, sorting, and pickup guidance while maintaining safety and accurate receipting.

The position requires a high school diploma or ongoing pursuit, good English communication, basic computing and math skills, and a flexible schedule that includes weekends and evenings.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Donor service

English communication

Basic computer skills

Basic math skills

Background check

Weekend/evening availability

Education

High School Diploma or currently pursuing

Job description

Donation Processing Associate - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors andoffering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Clean and organized donation area
• Strong teamcollaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have beenimpactedby the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Location: Racine, WI

Pay Rate: $11.00/per hour

Status: Part-time, up to 25 hours per week

Hours: 2:30pm-6:30pm (includes Saturday)

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Sick days with discretionary days